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Account Manager - State Farm Agent Team Member

Chad Haynes - State Farm Agent

Keller, TX

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JOB DETAILS
SKILLS
Administrative Skills, Business Development, Claims Management, Customer Relations, Customer Support/Service, Customer Training, Detail Oriented, Farm Management, Field Sales, Inside Sales, Insurance, Marketing, Multilingual, Operations Management, Organizational Skills, Retail Sales, Sales, Sales Management, Spanish Language, Team Player, Telemarketing, Training/Teaching
LOCATION
Keller, TX
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development

ABOUT OUR AGENCY:
I’ve been a State Farm agent for 20 years, with an additional 13 years of prior experience in claims operations and management. We opened our second office in 2016 and have grown into a strong team of around 20 across both locations. Many of our team members have been with us for over a decade, which speaks to the supportive and stable environment we’ve built.


I was born in Texas and later spent time in Arizona and Nevada before returning to Texas, where I graduated from the University of North Texas. I’m a proud husband and parent of two adult children, and I enjoy traveling, off-roading with friends, and spending time with our two Corgis.


For our team, we offer commission opportunities for both sales and service roles, paid time off and holidays, and a strong focus on work-life balance.


Our office culture is family-oriented and supportive. We understand that this work can be challenging at times, so having a team that genuinely cares about one another makes all the difference. We’re looking for someone who values teamwork, brings a positive attitude, and wants to be part of an environment where people support each other and succeed together.

ROLE DESCRIPTION:
Chad Haynes - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Account Manager - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. 
QUALIFICATIONS:
  • Dedicated to customer service
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Able to obtain Property and Casualty License
  • Able to obtain a Life/Health License
  • Able to achieve mutually agreed upon marketing goals
  • Interested in marketing products and services based on customer needs
  • Bilingual Spanish preferred.

About the Company

C

Chad Haynes - State Farm Agent

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