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Account Manager - State Farm Agent Team Member

Sally Wolff - State Farm Agent

Thief River Falls, MN

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JOB DETAILS
SKILLS
Billing, Communication Skills, Cross-Selling, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Documentation, Farm Management, Insurance, Interpersonal Skills, Licensing, Multitasking, Needs Assessment, Organizational Skills, Problem Solving Skills, Sales, Sales Management, Service Delivery, Team Player, Time Management, Training/Teaching
LOCATION
Thief River Falls, MN
POSTED
30+ days ago
Benefits:
  • Simple IRA Plan
  • Opportunity for advancement
  • Paid time off
  • Training & development

Position Overview


At the Sally Wolff State Farm Agency, our Account Managers play a key role in building strong customer relationships and delivering exceptional service. This position is ideal for someone who is proactive, detail-oriented, and passionate about helping people protect what matters most.
 
 You will work directly with new and existing customers to manage accounts, identify coverage needs, and provide solutions that create long-term value and trust.




Key Responsibilities


·        Build and maintain strong relationships with new and existing customers
·        Review customer accounts and proactively recommend appropriate insurance products and coverage options
·        Assist clients with policy changes, billing questions, and claims support
·        Follow up on leads, quotes, and cross-selling opportunities
·        Ensure accurate and timely processing of policy updates and documentation
·        Work collaboratively with team members to meet agency goals and deliver a seamless customer experience
·        Maintain a high level of professionalism, integrity, and confidentiality


Qualifications


·        Strong communication and interpersonal skills
·        Customer-focused mindset with a passion for helping others
·        Ability to multi-task and stay organized in a fast-paced environment
·        Problem-solving skills and attention to detail
·        Self-motivated with a strong work ethic and initiative
·        Previous customer service or sales experience preferred
·        Insurance experience and licensing is a plus (must be able to obtain MN Property, Casualty and Life License)

What We Offer


·        Earn a competitive base salary (range shown in the posting) plus commissions and bonuses — with unlimited earning potential based entirely on your sales performance)
·        PTO
·        Simple IRA Plan
·        Paid training and licensing support
·        A positive, team-oriented work environment
·        Opportunities for growth and advancement within the agency
·        The ability to make a meaningful impact in your community

About the Company

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Sally Wolff - State Farm Agent

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