Account Manager - Supplements

Account Manager – Supplements

Company Overview
Our client is a leading provider of high-quality nutritional supplements, vitamins, minerals, botanicals, and functional ingredients for the dietary supplement, sports nutrition, and wellness industries. They help brand and manufacturer creative, effective, science-backed products that support consumer health and performance.

Job Summary

The Account Manager is responsible for building and growing long-term relationships with key accounts (brands, distributors, and retailers) in the nutritional supplements sector. You will drive sales growth, manage the full customer lifecycle, identify new business opportunities, and act as the primary point of contact to ensure high customer satisfaction and retention. This role combines strategic account management, consultative selling, and deep industry knowledge to deliver revenue targets in a competitive, regulated market.

Key Responsibilities

• Manage a portfolio of existing accounts and develop new business within the dietary supplement, nutraceutical, sports nutrition, and related segments.
• Build strong, consultative relationships with stakeholders in R&D, purchasing, marketing, and senior leadership at client organizations.
• Conduct regular customer visits, calls, and presentations to understand needs, uncover formulation or supply chain gaps, and recommend tailored solutions (ingredients, finished products, or custom blends).
• Achieve or exceed sales targets, revenue goals, and profit margins through upselling, cross-selling, and contract negotiations.
• Develop and execute account-specific business plans, including forecasting, budgeting, and pipeline management.
• Monitor market trends, competitor activity, and regulatory changes (e.g., FDA, DSHEA compliance) to provide strategic insights to both clients and internal teams.
• Collaborate with internal departments (marketing, product development, quality, logistics, and finance) to ensure seamless delivery and resolve issues promptly.
• Prepare sales reports, CRM updates, and performance reviews; track key metrics such as sales volume, customer retention, and growth opportunities.
• Identify and qualify new leads, manage the sales cycle from prospecting to close, and expand into adjacent categories (e.g., functional foods or medical nutrition).
• Represent the company at trade shows, industry events, and client meetings while maintaining the highest standards of professionalism.

Qualifications and Requirements

• Bachelor's degree in Business, Marketing, Nutrition, Life Sciences, or a related field (preferred).
• 3+ years of proven B2B sales or account management experience in the nutritional supplements, nutraceutical ingredients, dietary supplements, sports nutrition, or health ingredients industry.
• Strong understanding of supplement formulations, ingredients (vitamins, minerals, botanicals, proteins, etc.), supply chain dynamics, and regulatory landscape.
• Demonstrated ability to meet sales quotas and build long-term customer partnerships.
• Excellent communication, negotiation, and presentation skills; ability to explain technical product benefits to non-technical audiences.
• Proficiency with CRM systems (e.g., Salesforce), Microsoft Office, and virtual selling tools.
• Self-motivated with strong organizational skills and the ability to work independently in a fast-paced environment.

Preferred Skills

• Existing network of contacts within dietary supplement manufacturers, contract manufacturers (CMOs), or retail brands.
• Experience with private-label or custom formulation projects.
• Knowledge of sports nutrition, weight management, immune health, or other trending supplement categories.

What They Offer

• Competitive base salary + commission structure.
• Opportunities for career growth in a dynamic, health-focused industry.