Account Manager

Armoured One LLC located in Syracuse, NY is currently recruiting for an Account Manager. The Account Manager for Armoured One, LLC is responsible for managing customer accounts, reviewing and submitting bids, processing product requests into estimates, and ensuring timely, accurate order fulfillment. This role is designed as a developmental step within the sales career path, offering progressive responsibility in customer engagement, business development, and revenue growth.

Salary Range: $55,000 - $65,000 DOE

This is a full-time, non remote, Monday - Friday position

• Build and maintain strong, professional relationships with customers to foster repeat business and long-term partnerships.
• Process orders, create price orders, and manage invoicing with accuracy and timeliness.
• Support the Director of Sales in developing proposals, quotes, and presentations for prospective clients.
• Assist with pipeline management by tracking leads, opportunities, and follow-ups in Salesforce.
• Communicate effectively with operations, finance, and production teams to ensure product flow, efficiency, and quality.
• Attend departmental meetings for planning, training, and client management.
• Participate in customer outreach initiatives (calls, emails, event support) under guidance of the Sales Director.
• Gain knowledge of industry products, specifications, and standards to prepare for progression into a sales role.
• Maintain a clean and safe working environment.

Education and Experience:

• High School Diploma required; Associate’s or Bachelor’s degree in Business, Sales, or related field preferred.
• Prior experience in customer service, account management, or inside sales is a plus.

Skills and Abilities:

• Strong problem solver with excellent analytical skills, able to draw insights from data and recommend solutions
• Excellent communication and interpersonal skills; comfortable networking and relationship-building.
• Strong project management skills with a track record of timely task completion.
• Team player with the ability to collaborate across departments.
• Comfortable in a fast-paced, evolving environment.
• Ambitious, growth-oriented mindset with interest in pursuing a sales career.
• Proficient with Microsoft and Google applications, project management tools, and business reporting platforms.

Employment subject to pre-employment background screening

https://armouredone.com/

Armoured One’s goal is to deter, prevent, defend, and protect against an Active Shooter or deadly aggressive behavior incident with solutions that save lives. Armoured One prides ourselves on using evidence-based strategies and proven techniques to offer the best solutions to protect against an active shooter attack.