OVERVIEWAccount Manager - Property & CasualtyLocation: Remote
At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We're seeking an
Account Manager who will support risk strategy, client service excellence, and operational accuracy.
About Alera GroupAlera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
This role will focus on client servicing, claims support, sales growth, etc. and collaborate with producers, account managers, carriers, clients, internal operations teams.
Why Alera Group- Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction
- Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
- Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way
RESPONSIBILITIESWhat You'll Do / Your ImpactClient Partnership & Risk Strategy- Serve as the primary service contact for an assigned book of commercial insurance clients
- Meet with Producers and clients to establish renewal expectations and timelines
- Participate in pre-renewal and renewal strategy meetings
- Maintain strong, professional relationships with clients, carriers, Producers, and internal partners
Operational Excellence- Complete renewal applications and submit thorough marketing submissions to carriers
- Review and analyze carrier quotations and negotiate coverage terms and pricing as appropriate
- Prepare professional proposals, summaries, and coverage comparisons for client presentations
- Review endorsements and newly issued policies for accuracy prior to delivery
- Process complex premium audits and assist clients with audit disputes
- Prepare certificates of insurance, binders, and invoices in a timely manner
- Perform contract reviews related to insurance requirements and resolve compliance issues
- Secure premium financing when needed
- Maintain organized client records and manage workload using agency systems and procedures
- Follow up promptly on open items and service requests
Strategic Contribution- Maintain current knowledge of carrier underwriting requirements and authority levels
- Assist with mentoring and training Account Assistants as needed
- Support additional projects and responsibilities as assigned by leadership
- Maintain required licenses, certifications, and training goals
QUALIFICATIONSWhat You BringRequired- 3+ years of insurance experience
- 1+ year of experience in an Account Manager role preferred
- Active Property & Casualty insurance license
- Strong technical knowledge of commercial lines coverages
- Ability to analyze coverage, negotiate terms, and communicate recommendations clearly
- Strong verbal and written communication skills
- Proficiency in Microsoft Word, Excel, and Outlook
- Experience working in an agency management system
Preferred- Experience with AMS Sagitta, ImageRight, and Indio
- Industry-related certifications
- College degree or equivalent professional experience
Core Competencies- Detail orientation and accuracy
- Accountability and follow-through
- Client-first mindset
- Strong organization and time management
- Collaborative, team-oriented approach
- Proactive problem-solving
ADDITIONAL INFORMATIONCompensation:Hourly range: $30 - $40 per hour
Benefits:Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model:This role is
RemoteProfessional Development - Alera Group Academy