Account Manager - Tiers Accounts

Freudenberg

Plymouth, Michigan

JOB DETAILS
SKILLS
Automotive Engineering, Automotive Management, Business Development, Conflict Resolution, Cross-Functional, Customer Acquisition, Customer Relationship Management (CRM), Customer Satisfaction, Detail Oriented, Diversity, Engineering, Manufacturing, Mechanical Engineering, Mergers and Acquisitions, Multitasking, Negotiation Skills, Organizational Skills, Polymers, Problem Solving Skills, Product Pricing, Profit & Loss, Risk Analysis, Sales Management, Strategic Planning, Value Selling, Willing to Travel
LOCATION
Plymouth, Michigan
POSTED
4 days ago

Working at Freudenberg: We will wow your world!

Responsibilities:

  • Lead all commercial activities within assigned accounts, including new customer acquisition, business development, pricing strategy, issue resolution, and service improvement to maximize customer satisfaction.
  • Build strong relationships across diverse personalities and backgrounds. Demonstrate high emotional intelligence and conflict resolution skills.
  • Own the customer relationship with minimal supervision, escalating issues when needed while remaining accountable for outcomes.
  • Quickly grasp and communicate technical product information. Apply creativity and problem-solving to overcome challenges.
  • Stay resilient through setbacks, supporting cross-functional teams when necessary to achieve goals.
  • Apply negotiation and value-selling techniques to drive profitability. A competitive, goal-oriented mindset is key.
  • Manage multiple priorities with attention to detail, focusing on what’s most important and urgent.
  • Develop strategic 5-year plans for key accounts, identifying risks and actionable steps to ensure long-term success.

Qualifications:

  • B.S. or B.A degree in Business Management, Engineering (Mechanical, Aeronautical, Manufacturing or equivalent).

  • Aggressive self-starter with strong organizational skills and attention to details requiring minimal supervision,

  • 5 – 10 years automotive Tiers Account Management experience.

  • Strong interpersonal skills and “hunter” mentality.

  • Ability to travel to FNST production sites and customers as required.

  • Engineering experience with automotive seals, polymers, and/or electric vehicle systems are a significant plus.

‎ ‎

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg-NOK General Partnership

About the Company

F

Freudenberg

Freudenberg – ein globales Technologieunternehmen mit rund 48.000 Mitarbeitenden in rund 60 Ländern und einem Umsatz von mehr als 8,8 Milliarden Euro im Jahr 2020. Hauptsitz der Unternehmensgruppe ist Weinheim, inmitten der Metropolregion Rhein-Neckar. Soweit die Zahlen und Fakten. Doch was treibt uns an? Es ist der Exzellenzanspruch, mit dem wir unsere Kunden voranbringen. Die Branchenvielfalt, die immer neue Anwendungen ermöglicht. Die Innovationskraft, die auf unserer langjährigen Material-, System- und Technologiekompetenz basiert und von vielfältigen Teams inspiriert wird. Die Werte, die uns seit rund 170 Jahren leiten. Und der feste Wille, Verantwortung für Umwelt und Gesellschaft zu übernehmen. All das macht uns aus.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Medical Devices and Supplies
WEBSITE
https://www.freudenberg.com/careers