JOB ID 23327 – Account Manager (Logistics)
Location: Tampa, FL 33602 (Onsite)
Compensation: $60,000 base + commission (On-Target Earnings ~$80,000)
Type: Direct Hire
Schedule: Monday – Friday, 8:00 AM – 5:00 PM EST
Overview
We are seeking a driven and relationship-focused Account Manager to manage and grow a portfolio of mid-market to enterprise clients within the transportation and logistics space. This is a high-impact role focused on account expansion, customer retention, and delivering exceptional service in a fast-paced environment.
What You’ll Do
- Manage a portfolio of up to 10 key accounts, providing high-touch service and building long-term client relationships
- Identify growth opportunities within existing accounts by increasing freight volume and expanding service offerings
- Conduct regular account reviews to align on performance, uncover needs, and drive strategic growth
- Serve as the primary point of contact for clients, resolving issues quickly and maintaining a high level of customer satisfaction
- Negotiate rates and pricing strategies based on market trends to maximize profitability and client retention
- Coordinate closely with internal teams to ensure seamless execution of shipments and overall service delivery
- Utilize TMS platforms, Google Sheets, and customer portals to manage loads, track performance, and maintain accurate data
What We’re Looking For
- 2+ years of experience in transportation, logistics, or freight brokerage (3PL experience required)
- Proven ability to manage and grow client accounts in a fast-paced, service-driven environment
- Strong negotiation, problem-solving, and relationship-building skills
- Experience working with Transportation Management Systems (TMS)
- Proficiency in Microsoft Office and Google Suite
- High school diploma or equivalent required
Additional Details
- Predictive Index assessment required
- Background check required