This person will directly cover Industrial market customers in our Memphis geography, which includes Eastern AR, Western TN, Western KY and North MS . The position will report directly to the General Manager for the Fluid Flow Central States group of Fluid Flow Products, Inc.
PRINCIPAL DUTIES (but are not limited to the following):
Familiarization with design and application of all contractual and accessory lines supported by Fluid Flow.
Work with service technicians to maximize their effectiveness. Sell service contracts, gain new customers, and capture accounts.
Make direct calls in the market area, promoting full line product, aftermarket, and service sales. Grow the business to the point we can hire additional support and service staff.
Solicit assigned customers' inquiries and orders and handle negotiations, adjustments, and complaints. Assistance is available from applications engineering, technical inside sales, as well as dedicated customer service.
Set up and perform various equipment surveys, and accompany auditors on air audits we sell.
Assist in resolution of customer-initiated technical issues.
Continue with professional education, through principal-sponsored schools, membership/participation in industry associations, contact with potential equipment sources, internet/catalog reviews, and self-study.
Keep CRM opportunities database (Sales Force) current, and use it as a directional tool for yourself, and a communication tool with others in the organization.
Review assigned sales territory/accounts, and organize coverage to result in minimum wasted effort, and maximum face-to-face selling time and profit.
Recommend product lines by identifying new product opportunities; surveying consumer needs and trends
The immediate priority:Grow the territory Sales and Margin. We will have the luxury of working with existing inside sales and customer service staff to consult with on present and long-term accounts.Short term actions include:Provide seamless coverage (personal, phone, email) with customers.Latch onto and close opportunities that find their way to us. Develop projects turned up by own and previous sales efforts.