Account Manager

ABM Industries Inc

Wilmington, DE

JOB DETAILS
SALARY
SKILLS
Aviation Industry, Budget Management, Budgeting, Clean Technologies, Cleaning Equipment, Coaching, Commercial Real Estate, Communication Skills, Contract Requirements, Custodial Services, Detail Oriented, Distribution Services, Driver's License, E Programming Language, Event Management, Expense Tracking, Facilities Engineering, Facilities Management, Federal Laws and Regulations, High School Diploma, Homeland Security, Housekeeping/Cleaning, Incentive Programs, Interpersonal Skills, Inventory Management, Leadership, Maintain Compliance, Military, Military Industry, Operational Support, Organizational Skills, People Management, Performance Analysis, Performance Reviews, Real Estate, Safety Compliance, Safety Process, Safety Standards, Safety Training, Safety/Work Safety, Sales Management, Sanitation, Service Delivery, State Laws and Regulations, Team Lead/Manager, Technical Delivery, Time Management, Training Program, Training/Teaching, United States Military
LOCATION
Wilmington, DE
POSTED
5 days ago

We are seeking a proactive and experienced Account Manager to oversee the facilities operations at our client's facility. The Account Manager will be responsible for managing the cleaning staff, ensuring high standards of cleanliness, and maintaining a safe environment. The ideal candidate will have strong leadership skills, a keen eye for detail, and extensive knowledge of custodial practices.

Compensation: $60,000 annual salary (US Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Benefits: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.

For more information, visit www.abm.com

  • High school diploma or GED required; degree in facilities management, hospitality, or a related field preferred.
  • Minimum of 5 years of experience in custodial or janitorial services, with at least 2 years in a supervisory role.
  • Strong knowledge of cleaning techniques, materials, and equipment.
  • Experience with custodial management software and tools.
  • Valid driver's license and ability to pass a background check.
  • Relevant certifications such as Certified Custodial Technician (CCT) or Cleaning Management Institute (CMI) preferred.

Skills and Abilities:

  • Excellent leadership and team management skills.
  • Strong organizational and time management skills.
  • Effective communication and interpersonal skills.
  • Attention to detail and commitment to quality.
  • Ability to work independently and make decisions in a fast-paced environment.

Work Environment:

  • Must be able to perform physical tasks, including lifting, bending, and operating cleaning equipment.
  • Availability to work flexible hours, including early mornings, evenings, weekends, and holidays, as needed

Team Management:

  • Supervise, train, and manage a team of custodians and janitorial staff.
  • Schedule and assign daily tasks and projects, ensuring efficient use of resources and timely completion of work.
  • Conduct performance evaluations and provide ongoing feedback and coaching to team members.

Custodial Operations:

  • Oversee daily cleaning and maintenance activities to ensure the facility is clean, sanitary, and well-maintained.
  • Develop and implement cleaning schedules and procedures, including floor care, window washing, restroom sanitation, and trash removal.
  • Inspect work areas regularly to ensure adherence to quality and safety standards.

Safety and Compliance:

  • Ensure compliance with all local, state, and federal regulations related to custodial services and workplace safety.
  • Implement and enforce safety protocols and procedures to protect staff and facility occupants.
  • Conduct regular safety training and inspections to identify and mitigate potential hazards.

Budget and Inventory Management:

  • Manage the facilities custodial services budget, ensuring cost-effective use of resources.
  • Maintain inventory of cleaning supplies and equipment, ordering materials as needed to support operations.
  • Monitor and control expenses to stay within budgetary constraints.
  • Ensure performance and budget compliance to meet client expectations and contractual obligations.

Event Management:

  • Coordinate and manage custodial support for facility events and projects.
  • Ensure timely setup, maintenance, and breakdown of events, maintaining high standards of cleanliness and safety.

Client Communication:

  • Collaborate with other departments and facility management to coordinate custodial activities.
  • Communicate effectively with clients, vendors, and other stakeholders to address concerns and ensure satisfaction.
  • Prepare and present reports on custodial activities, progress, and issues to management.

Team Management:

  • Supervise, train, and manage a team of custodians and janitorial staff.
  • Schedule and assign daily tasks and projects, ensuring efficient use of resources and timely completion of work.
  • Conduct performance evaluations and provide ongoing feedback and coaching to team members.

Custodial Operations:

  • Oversee daily cleaning and maintenance activities to ensure the facility is clean, sanitary, and well-maintained.
  • Develop and implement cleaning schedules and procedures, including floor care, window washing, restroom sanitation, and trash removal.
  • Inspect work areas regularly to ensure adherence to quality and safety standards.

Safety and Compliance:

  • Ensure compliance with all local, state, and federal regulations related to custodial services and workplace safety.
  • Implement and enforce safety protocols and procedures to protect staff and facility occupants.
  • Conduct regular safety training and inspections to identify and mitigate potential hazards.

Budget and Inventory Management:

  • Manage the facilities custodial services budget, ensuring cost-effective use of resources.
  • Maintain inventory of cleaning supplies and equipment, ordering materials as needed to support operations.
  • Monitor and control expenses to stay within budgetary constraints.
  • Ensure performance and budget compliance to meet client expectations and contractual obligations.

Event Management:

  • Coordinate and manage custodial support for facility events and projects.
  • Ensure timely setup, maintenance, and breakdown of events, maintaining high standards of cleanliness and safety.

Client Communication:

  • Collaborate with other departments and facility management to coordinate custodial activities.
  • Communicate effectively with clients, vendors, and other stakeholders to address concerns and ensure satisfaction.
  • Prepare and present reports on custodial activities, progress, and issues to management.

About the Company

A

ABM Industries Inc

ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.

We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.

Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.

Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.

With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.

With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.

ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)

COMPANY SIZE
10,000 employees or more
INDUSTRY
Business Services - Other
FOUNDED
1909
WEBSITE
http://www.abm.com/