Analysis Skills, Aviation Industry, Best Practices, Billing, Budget Management, Business Skills, Clean Technologies, Coaching, Commercial Real Estate, Communication Skills, Continuous Improvement, Cost Control, Custodial Services, Customer Relations, Customer Relationship Management (CRM), Customer Retention/Renewal, Customer Satisfaction, Distribution Services, E Programming Language, English Language, Exceeded Sales Goal, Facilities Engineering, Facilities Management, Financial Analysis, Financial Reporting, Forecasting, Higher Education, Homeland Security, Identify Issues, Improvement Metrics, Leadership, Lift/Move 40 Pounds, Lift/Move 50 Pounds, Maintain Compliance, Military, Multilingual, OSHA, Onboarding, Operational Improvement, Operational Strategy, Operational Support, Operations Planning, Performance Analysis, Performance Management, Performance Metrics, Problem Solving Skills, Profit & Loss, Quality Assurance, Quality Monitoring, Real Estate, Regulations, Regulatory Requirements, Retention Programs, Revenue Planning, Safety Compliance, Safety Process, Safety Standards, Sales Management, Service Delivery, Spanish Language, Succession Planning, Sustainability, Team Lead/Manager, Technical Delivery, Training Program, University/School Policies
Account Leadership & Operations
- Oversee all aspects of custodial and facility support operations across assigned schools or campus locations
- Ensure consistent delivery of services in accordance with contracts, scope of work, and ABM standards
- Develop and execute operational plans to meet service, quality, and efficiency goals
- Monitor key performance metrics and implement improvement strategies
- --
Client Relationship Management
- Serve as the primary point of contact for district leadership, administrators, and key stakeholders
- Build strong, long-term client relationships and ensure high levels of satisfaction
- Lead regular business reviews and provide performance updates, reporting, and insights
- Proactively address concerns, resolve issues, and identify opportunities for expanded services
- --
Financial Performance
- Manage account budget, including labor, supplies, and equipment costs
- Ensure financial targets are met or exceeded (revenue, margin, cost control)
- Analyze financial reports and adjust operations to improve profitability
- Support forecasting, billing accuracy, and contract compliance
- --
Team Leadership & Development
- Lead, develop, and support Supervisors and frontline teams across the account
- Drive recruiting, onboarding, and retention strategies
- Conduct performance management, coaching, and succession planning
- Foster an inclusive, safety-focused, and high-performance culture
- --
Quality Assurance & Compliance
- Implement and monitor quality assurance programs and inspection processes
- Ensure compliance with safety standards, OSHA regulations, and ABM policies
- Enforce proper use of equipment, chemicals, and PPE
- Maintain adherence to school district policies and regulatory requirements
- --
Strategic Growth & Improvement
- Identify operational efficiencies and continuous improvement opportunities
- Partner with leadership on innovation, sustainability, and service enhancements
- Support contract renewals, scope
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
For more information, visit www.abm.com
- Bachelor's degree or equivalent experience
- 5+ years of management experience in facilities, custodial, or service-related industry
- Demonstrated leadership experience managing multiple locations or large teams
- Strong financial acumen and budget management experience
- Excellent communication, client-facing, and problem-solving skills
Preferred
- Experience managing K-12 or higher education accounts
- Knowledge of custodial operations, floor care, and industry best practices
- Bilingual (Spanish/English) preferred
- Experience in union environments (if applicable)
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Physical Requirements
- Ability to walk sites, perform inspections, and occasionally lift up to 40-50 pounds
- Capability to support operations in a hands-on environment when needed
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Work Environment
- School campuses, administrative offices, and multiple facility locations
- Interaction with students, educators, and staff in a professional and service-oriented manner
- May require flexible hours, including evenings or weekends
- --
Key Competencies
- Strategic leadership
- Client relationship management
- Financial and business acumen
- Operational excellence
- Decision-making and problem-solving
- Communication and influence
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Success Measures
- Client satisfaction and retention
- Achievement of financial targets (revenue and margin)
Account Leadership & Operations
- Oversee all aspects of custodial and facility support operations across assigned schools or campus locations
- Ensure consistent delivery of services in accordance with contracts, scope of work, and ABM standards
- Develop and execute operational plans to meet service, quality, and efficiency goals
- Monitor key performance metrics and implement improvement strategies
- --
Client Relationship Management
- Serve as the primary point of contact for district leadership, administrators, and key stakeholders
- Build strong, long-term client relationships and ensure high levels of satisfaction
- Lead regular business reviews and provide performance updates, reporting, and insights
- Proactively address concerns, resolve issues, and identify opportunities for expanded services
- --
Financial Performance
- Manage account budget, including labor, supplies, and equipment costs
- Ensure financial targets are met or exceeded (revenue, margin, cost control)
- Analyze financial reports and adjust operations to improve profitability
- Support forecasting, billing accuracy, and contract compliance
- --
Team Leadership & Development
- Lead, develop, and support Supervisors and frontline teams across the account
- Drive recruiting, onboarding, and retention strategies
- Conduct performance management, coaching, and succession planning
- Foster an inclusive, safety-focused, and high-performance culture
- --
Quality Assurance & Compliance
- Implement and monitor quality assurance programs and inspection processes
- Ensure compliance with safety standards, OSHA regulations, and ABM policies
- Enforce proper use of equipment, chemicals, and PPE
- Maintain adherence to school district policies and regulatory requirements
- --
Strategic Growth & Improvement
- Identify operational efficiencies and continuous improvement opportunities
- Partner with leadership on innovation, sustainability, and service enhancements
- Support contract renewals, scope
Account Leadership & Operations
- Oversee all aspects of custodial and facility support operations across assigned schools or campus locations
- Ensure consistent delivery of services in accordance with contracts, scope of work, and ABM standards
- Develop and execute operational plans to meet service, quality, and efficiency goals
- Monitor key performance metrics and implement improvement strategies
- --
Client Relationship Management
- Serve as the primary point of contact for district leadership, administrators, and key stakeholders
- Build strong, long-term client relationships and ensure high levels of satisfaction
- Lead regular business reviews and provide performance updates, reporting, and insights
- Proactively address concerns, resolve issues, and identify opportunities for expanded services
- --
Financial Performance
- Manage account budget, including labor, supplies, and equipment costs
- Ensure financial targets are met or exceeded (revenue, margin, cost control)
- Analyze financial reports and adjust operations to improve profitability
- Support forecasting, billing accuracy, and contract compliance
- --
Team Leadership & Development
- Lead, develop, and support Supervisors and frontline teams across the account
- Drive recruiting, onboarding, and retention strategies
- Conduct performance management, coaching, and succession planning
- Foster an inclusive, safety-focused, and high-performance culture
- --
Quality Assurance & Compliance
- Implement and monitor quality assurance programs and inspection processes
- Ensure compliance with safety standards, OSHA regulations, and ABM policies
- Enforce proper use of equipment, chemicals, and PPE
- Maintain adherence to school district policies and regulatory requirements
- --
Strategic Growth & Improvement
- Identify operational efficiencies and continuous improvement opportunities
- Partner with leadership on innovation, sustainability, and service enhancements
- Support contract renewals, scope
A
ABM Industries Inc
ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.
We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.
Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.
Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.
With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.
With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.
ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)