Job Role: Account Processor Location: Saint Paul, MN 55107 Duration: 3 Months Contract with possible for extension Hybrid –in office 5 days while in training Parking – Daily parking available rates vary and monthly at $40.00 Interviews -- 1 round ideally onsite interview
Position Summary The Account Processor is responsible for performing a variety of document processing, recordkeeping, and administrative tasks associated with brokerage customer accounts within Wealth Management. This role requires a strong attention to detail, accuracy, and a thorough understanding of financial products and services. The Account Processor supports account maintenance activities, processes transactions, reviews documentation, and provides exceptional customer service to both internal and external clients.
Key Responsibilities
Process new account applications and maintain existing customer account information.
Review, verify, and process financial and account-related documentation for completeness and accuracy.
Record and update account transactions in a timely manner.
Receive, classify, consolidate, and summarize documents and information.
Complete reports and support operational and administrative activities.
Perform quality reviews to ensure compliance with internal procedures and regulatory requirements.
Research and resolve account discrepancies and processing issues.
Respond to customer inquiries and requests for information.
Escalate complex issues when appropriate to ensure timely resolution.
Collaborate with internal partners to support account servicing and operational efficiency.
Maintain confidentiality and security of customer information.
Required Qualifications
High school diploma or equivalent required.
Strong attention to detail and organizational skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Strong customer service and relationship management skills.
Proficiency with data entry and computer applications.
Ability to work independently and as part of a team.
Preferred Qualifications
Experience in financial services, banking, investments, brokerage operations, or a related industry.
Familiarity with investment products including brokerage accounts, IRAs, Roth IRAs, and retirement accounts.
Experience processing documentation or performing quality reviews in an operations environment.
Associate's or Bachelor's degree in Finance, Business, Economics, or a related field.
Demonstrated ability to identify, resolve, and appropriately escalate issues.
Strong attention to accuracy and compliance in a regulated environment.
Key Competencies
Attention to Detail
Customer Focus
Problem Solving
Time Management
Communication Skills
Quality Assurance
Organizational Skills
Teamwork and Collaboration
Numbers & Facts
Location
Saint Paul, MN
Industry
Other/Not Classified
Salary
$28–$28.57 Per Hour
Company Size
100 to 499 employees
Year Founded
1998
Website
www.eteaminc.com
About Company
Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
Skills
Administrative Skillsunmatched
Analysis Skillsunmatched
Banking Servicesunmatched
Brokerageunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM)unmatched
Customer Service Managementunmatched
Customer Service Operationsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Documentationunmatched
Documentation Reviewunmatched
Economicsunmatched
Financeunmatched
Financial Servicesunmatched
Information/Data Security (InfoSec)unmatched
Maintain Complianceunmatched
Multitaskingunmatched
Operational Auditunmatched
Operational Supportunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Quality Assuranceunmatched
Reconciliationunmatched
Regulatory Requirementsunmatched
Request for Information (RFI)unmatched
Team Playerunmatched
Time Managementunmatched
Transaction Processing/Managementunmatched
Wealth Managementunmatched
Writing Skillsunmatched
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