Account Receivable Specialist

Position Summary

The Accounts Receivable (A/R) Specialist is directly responsible for performing data entry and related duties in posting accounts receivable payments. This includes maintaining ledgers, credit balances, and resolving account irregularities. This role will also administer claims, refunds, adjustments, and any other accounting transactions related to A/R management. This position involves diplomatic interaction with customers to provide billing information and support in order to facilitate swift payment of invoices due to the organization.

Responsibilities

• Properly bill/invoice all construction jobs based on Schedule of Values (SOVs).
• Prepare and track monthly journal entries for accruals, expenditures, and reclassifications as needed.
• Perform account reconciliation.
• Collaborate with the Accounting Supervisor to maintain collection goals and general A/R performance levels.
• Communicate with internal/external sales representatives and accounting/tax professionals as necessary to complete job duties.
• Receive and fill out receipts for third party payments, whether by cash, check, credit, and other forms of payment.
• Post and reconcile customer payments to general ledgers.
• Post A/R data to profit/loss reports, balance sheets, income statements, and other documentation.
• Review all credit balances, refunds, and adjustments, and apply adjustments and/or corrections to corporate billing records.
• Balance daily A/R batches; prepare and distribute income reports and statistics to key personnel.
• Ensure the strict confidentiality and privacy of financial records as they relate to the organization and its customers.
• Where applicable, evaluate and process insurance denials and/or late insurance claims.
• Form collection strategies to mitigate customer objections to making timely A/R payments.
• Investigate collection problems and advise customers on corporate A/R policies and procedures.
• Make arrangements for payment of outstanding and late accounts; escalate transfer to Delinquent Accounts or outside collection agency as necessary.
• Investigate and resolve billing discrepancies or misapplied cash transactions.
• Regular and routine attendance is required.
• This role may require other job duties to be performed. The above statements are intended to describe the general nature and level of work performed by employees assigned to this role. They are not to be construed as an exhaustive list of all job duties performed by the personnel in this role.

Qualifications (Knowledge & Skills)

• Ability to accurately calculate, post, correct, and manage accounting figures and financial records.
• Able to perform moderate to complex account reconciliations.
• Knowledge of collection regulations and fair credit practices.
• Knowledge of accounting systems, budgets, and internal controls.
• High level of proficiency with Microsoft Office suite, accounting software (Sage or similar), and spreadsheet programs and applications.
• Experience with or ability to quickly learn Procore, Textura and other construction payment management software programs.
• Attention to detail and a high degree of accuracy.
• Able to communicate effectively and professionally with team members and customers verbally and in writing.
• Proficient in MS Office (Word, Excel, Powerpoint, etc.)
• Able to complete work accurately and on time.
• Able to work collaboratively with direct team members, or across departments, and work independently as needed.

Education

• Post-secondary education in Accounting, Bookkeeping or a related field.

Experience

• 2 years of experience with billing and accounts receivable.
• Experience using accounting software for invoicing or other accounting activities required