About the RoleAs an Account & Relationship Management Executive, you will manage a portfolio of accounts, with a significant role in setting and negotiating product/service terms. You will leverage your deep understanding of business and account needs to create demand for the organization's products and services, driving revenue and ensuring high customer satisfaction.ResponsibilitiesDevelop in-depth relationships with key decision-makers in assigned accounts.Conduct thorough needs analysis to align products/services to customer requirements.Negotiate terms and close sales with a high degree of authority.Develop and implement targeted sales strategies.Track and analyze sales performance metrics and tailor strategies accordingly.Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.Provide detailed and accurate sales forecasts.Support clients during the implementation of products/services.Resolve complex customer issues promptly and effectively.Identify opportunities for upselling and cross-selling within the account portfolio.SkillsCommunication: Excellent verbal and written communication skills.Negotiation: Strong negotiation skills for setting terms and closing deals.Product Knowledge: Solid understanding of the organization's products or services.Sales Strategy: Ability to design and implement targeted sales strategies.CRM Expertise: Advanced use of CRM software for account management.Problem-Solving: High proficiency in resolving complex customer issues.Analytical Skills: Strong analytical skills for tracking and adapting sales performance.Relationship Building: Exceptional ability to build and maintain long-term client relationships.Compensation$71,300.00 - $124,500.00 USDThis role is eligible for Commission.BenefitsWolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to:Medical, Dental, & Vision Plans401(k)FSA/HSACommuter BenefitsTuition Assistance PlanVacation and Sick TimePaid Parental LeaveFull details of our benefits are available upon request.EQUAL EMPLOYMENT OPPORTUNITYWolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.#J-18808-Ljbffr
At Wolters Kluwer, we excel at creating content solutions for use in a professional context in the fields of health, corporate services, finance, tax, accounting, law, regulation, and education. We are professionals serving professionals and are committed to delivering essential content, software, and services to help our customers make their most critical business decisions. Utilizing the latest in information technology, we ensure that our customers have the solutions they need, when they need them, and in the media best suited to their requirements. When we achieve this, we deliver on our goal of being the market leader in content in context.
Partners in Innovation
Wolters Kluwer professionals are continuously engaged in an ongoing exchange of expertise and ideas with our customers about their work. This partnership in innovation is at the heart of meeting our commitment to the lawyers, doctors, nurses, tax advisors, teachers, and business executives we serve. Knowledge of their professional workflows and the ability to apply emerging technologies to make them more efficient and productive are at the heart of this partnership.
Leading Positions and Brands
Strong market positions are very important to our business strategies at Wolters Kluwer, and we value the leading positions we hold in most of our markets. Across all of our markets, we own strong, enduring brands in North America such as Adis International, Aspen Publishers, Bankers Systems, CCH, ClineGuide, CT Corporation, Kluwer, Facts & Comparisons, IFI Claims, Lippincott Williams & Wilkins, Loislaw, Medi-Span, Ovid Technologiesand Skolar. These brands have promised and delivered high quality information for decades, and we are committed to continuing to do everything necessary to earn, retain, and expand leadership positions in our selected markets.