Account Representative, PanAmericas, Canada

In this role, you"ll recruit and enroll US sellers into a cross-border fulfillment program that enables expansion into the Canadian marketplace. You"ll manage the seller pre-enrollment lifecycle guiding established US brands through enrollment, compliance, and successful launch on Amazon Canada with streamlined local placement and optimized operations.

Key job responsibilities

Seller Identification & Recruitment

• Identify and recruit US sellers with revenue potential for Canadian market expansion
• Conduct outreach campaigns through multiple channels including email, phone, and networking to engage prospective sellers
• Qualify prospects by evaluating their US performance, product catalog, and alignment with Canadian marketplace requirements
• Build and maintain a robust pipeline of qualified seller prospects using CRM tools

Enrollment & Compliance Management

• Guide sellers through program enrollment, including registration and compliance requirements specific to Canadian marketplace regulations
• Support sellers with international expansion documentation for cross-border fulfillment
• Educate sellers on Canadian marketplace requirements and the benefits of local placement optimization
• Support sellers through the enrollment workflow to facilitate smooth transition into the program

Cross-Functional Collaboration

• Partner with internal teams to coordinate seller introductions and transitions
• Collaborate with cross-functional teams including category and program stakeholders
• Work with program teams to optimize seller experience and conversion rates
• Stay current on cross-border regulations, program updates, and Canadian marketplace trends

A day in the life

You"ll start your day reviewing your pipeline and prioritizing outreach to US sellers ready for Canadian expansion. You might conduct discovery calls with established brands in the morning, walking them through enrollment benefits and cross-border fulfillment advantages. At midday, you could be reviewing compliance documentation for a seller while coordinating with internal teams on transition timing. In the afternoon, you might attend a networking session with prospective sellers, followed by a handoff meeting to transition a newly enrolled seller to the appropriate account management team.

About the team

Our team is dedicated to scaling cross-border growth between US and Canadian marketplaces through strategic seller recruitment and enrollment. We"re a collaborative, results-oriented team that values innovation, customer obsession, and delivering impact for both sellers and customers across North America. Our team partners closely with US and Canadian operations to create positive cross-border expansion experiences for sellers of all sizes.