Communication Skills, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Customer/Client Research, Detail Oriented, Documentation, Exceeded Sales Goal, Industry/Trade Analysis, Insurance, Insurance Sales, Interpersonal Skills, Lead Generation, Licensing, Marketing, Microsoft Office, Negotiation Skills, Organizational Skills, Performance Metrics, Process Improvement, Property and Casualty Insurance, Regulations, Revenue Growth, Sales, Team Player, Telephone Skills, Training/Teaching