Billing, Business Growth, Calendar Management, Communication Skills, Community Support, Customer Experience, Customer Relations, Customer Support/Service, Insurance, Lead Generation, Mentoring, Needs Assessment, Problem Solving Skills, Resolve Customer Issues, Revenue Growth, Sales, Training/Teaching
- Bonus based on performance
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION: Full Time Service & Sales
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative – State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Work with the agent to identify and support local community events in our market.
QUALIFICATIONS:
- Dedicated to customer service.
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
BENEFITS:
- Hourly pay plus commission/bonus
- Flexible schedule where work life balance is a priority
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Health benefits
- We offer a fun and friendly, office environment!
- Casual dress code
- Snacks, we always have snacks!
About the Agency:
Our office has been serving Midcoast Maine since 2008. We focus on honest need's-based selling. We strive to provide a healthy work environment where family life and work life balance. We are looking to train and mentor our team members to be successful and happy. If you have a passion for helping people and a drive to get the job done, and develop your skills, this is the location for you.
J
Jason Ritchie - State Farm Agent