Account Representative - State Farm Agent Team Member

Benefits:

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION: Full Time Service & Sales


Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative – State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.  

RESPONSIBILITIES: 

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Work with the agent to identify and support local community events in our market.

QUALIFICATIONS:

• Dedicated to customer service.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS:

• Hourly pay plus commission/bonus
• Flexible schedule where work life balance is a priority
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Health benefits
• We offer a fun and friendly, office environment!
• Casual dress code
• Snacks, we always have snacks! 

About the Agency: 
Our office has been serving Midcoast Maine since 2008. We focus on honest need's-based selling. We strive to provide a healthy work environment where family life and work life balance. We are looking to train and mentor our team members to be successful and happy. If you have a passion for helping people and a drive to get the job done, and develop your skills, this is the location for you.