Account Representative - State Farm Agent Team Member

Diana Sanchez - State Farm Agent
  • Cicero, IL
  • Full-time
4 days ago

Job Description

Benefits:
  • Simple IRA
  • License reimbursement
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2020 and currently lead a team of two. Before becoming a State Farm agent, I worked as a State Farm team member and have been in the insurance industry since 2012. I'm a graduate of Loyola University, a second-generation State Farm agent, married to a fellow State Farm agent, and excited to be growing our family as we prepare to welcome a new baby.

Giving back to the community is important to me. Our agency supports the Boys & Girls Club and participates in local community outreach and charitable initiatives. I enjoy building relationships and making a positive impact both inside and outside the office.

Our agency offers a Simple IRA, performance bonuses, incentive trips, professional development and coaching, opportunities for growth and advancement, and a strong commitment to work-life balance. We believe in investing in our team and helping each person reach their full potential.

Our culture is positive, collaborative, and team-focused. I'm looking for someone who is hardworking, driven, and eager to grow. If you enjoy working with others, are motivated to succeed, and want to build a long-term career, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Diana Sanchez - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
  • Establish customer relationships and follow up with customers, as needed. 
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.

Numbers & Facts

LocationCicero, IL
Job TypeFull-time

Skills

  • Billingunmatched
  • Business Operationsunmatched
  • Calendar Managementunmatched
  • Coachingunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Relationship Management (CRM)unmatched
  • Customer Support/Serviceunmatched
  • Field Salesunmatched
  • Inside Salesunmatched
  • Insuranceunmatched
  • Lead Generationunmatched
  • Marketingunmatched
  • Needs Assessmentunmatched
  • Operationsunmatched
  • Presentation/Verbal Skillsunmatched
  • Reimbursementunmatched
  • Retail Salesunmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched
  • Telemarketingunmatched
  • Training/Teachingunmatched
  • Writing Skillsunmatched

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