Benefits:- Licensing paid by agency
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:I opened my agency in 2006 and currently lead a team of nine. I've been with State Farm for more than 48 years, building a career centered on helping customers and developing strong teams. Outside of work, I'm married and start most mornings with a game of pickleball.
Giving back to the community is important to me. Our agency enjoys participating in local events and supporting community initiatives that make a positive impact where we live and work.
Our agency offers health benefits, a 401(k), commission and bonus opportunities, professional development, team-building events, growth opportunities, and a strong commitment to work-life balance. We believe in investing in our team and helping each person build a rewarding career.
Our culture is supportive, professional, and positive. I'm looking for someone who is motivated to grow, enjoys working as part of a team, and contributes to a collaborative, upbeat environment. If you're ready to learn, grow, and make a difference, we'd love to meet you.
ROLE DESCRIPTION:As an
Account Representative for R J Bergstrom - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:- Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Experience in managing customer relationships preferred.
- Interest in marketing products and services based on customer needs.
- Communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to customers.