Account Representative - State Farm Agent Team Member

Benefits:

• Hourly + Commission
• Monthly insurance stipend
• Licensing assistance
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Flexible schedule
• Free food & snacks

ROLE DESCRIPTION:
Grow your career while you protect your community! As an Account Representative at the O'Malley Agency, you would play a vital role in our business operations and customers’ satisfaction. You'd help improve the lives of our customers through meaningful conversations and needs based recommendations. Perhaps most importantly, you'd be a resource to State Farm's customers in their times of need.

Below is a list of some basic responsibilities and qualifications we're looking for. If you're an attentive, sociable, and sales-minded professional, please submit your application!

RESPONSIBILITIES:

• Discuss Auto, Home, Life, and Health Insurance quotes with prospective customers
• Quote State Farm policies over the phone and during in-office appointments with prospective customers
• Bind coverage with customers in-office, over the phone, and online
• Attend networking and community events sponsored by the O'Malley Agency
• Review Auto, Home, Life, and Health Insurance policies with current customers
  • Manage customer accounts and update information in the database
  • Assist customers with policy changes and inquiries
• Process insurance claims and follow up with customers on claim status
• Coordinate with corporate departments (Underwriting, Claims, etc...) to ensure that customer's requested policy changes are completed accurately and timely

QUALIFICATIONS:

• Excellent communication skills
• Strong work ethic & dedication to helping others
• Indiana Property & Casualty Producers license (We'll help you earn this!)
• Indiana Life, Accident, & Health Producers license (We'll help you earn this!)
• Strong CRM skills, multi-tasking abilities, and attention to detail