Business Operations, Customer Relations, Customer Support/Service, Detail Oriented, Insurance, Interpersonal Skills, Marketing, Multitasking, Operations, Resolve Customer Issues, Sales, Telephone Skills, Time Management, Track Customer Issues, Training/Teaching
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Home office stipend
- Opportunity for advancement
- Training & development
ROLE DESCRIPTION:
As an account representative at Marty Callahan State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Provide information about insurance products and services.
- Assist customers with policy applications and renewals.
- Handle customer inquiries and provide timely responses.
- Maintain accurate records of customer interactions.
- Inbound calls handling and route calls to team members
- weekly training updates with staff
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Experience in customer service or sales preferred.
This position is temporarily remote.
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Marty Callahan - State Farm Agent