Account Representative - State Farm Agent Team Member

Peter Griffith - State Farm Agent
  • Lubbock, TX
  • Full-time
13 days ago

Job Description

Benefits:
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 1994 and currently lead a team of five. Before joining State Farm, I worked in the lumber sales industry before pursuing the opportunity to own my own business. My wife and I have been married for 35 years, and we're blessed with three children and four grandchildren.

Serving the community has always been important to me. I serve as an elder at my church and sit on the boards of the local Salvation Army and the Park Ridge Crisis Pregnancy Center. I believe in giving back and making a positive impact both inside and outside the office.

Our agency offers PTO, health benefits, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team members while creating opportunities for long-term success.

Our culture is built on integrity, service, and doing the right thing. I'm looking for someone with a strong work ethic, a servant's heart, and a genuine desire to help others. If you're someone who values relationships and wants to make a difference every day, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Peter Griffith - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
  • Establish customer relationships and follow up with customers, as needed. 
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.

Numbers & Facts

LocationLubbock, TX
Job TypeFull-time

Skills

  • Billingunmatched
  • Business Operationsunmatched
  • Calendar Managementunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Relationship Management (CRM)unmatched
  • Customer Support/Serviceunmatched
  • Field Salesunmatched
  • Health Insuranceunmatched
  • Health Planunmatched
  • Healthcare Reimbursementunmatched
  • Inside Salesunmatched
  • Lead Generationunmatched
  • Licensingunmatched
  • Marketingunmatched
  • Needs Assessmentunmatched
  • Operationsunmatched
  • Presentation/Verbal Skillsunmatched
  • Reimbursementunmatched
  • Retail Salesunmatched
  • Salesunmatched
  • Team Buildingunmatched
  • Team Lead/Managerunmatched
  • Telemarketingunmatched
  • Training/Teachingunmatched
  • Writing Skillsunmatched

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