Account Representative - State Farm Agent Team Member

Trinesha Goebel - State Farm Agent

Mason, MI

JOB DETAILS
SKILLS
Business Growth, Business Operations, Claims Processing, Cookies, Customer Experience, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, Establish Priorities, Financial Planning, Financial Services, Football, Health Insurance, Hospice Care, Human Interaction, Insurance, Interpersonal Skills, Life Insurance, Marketing, Multitasking, Music, Operations, Performing Arts, Resolve Customer Issues, Sales, Secondary School, Team Lead/Manager, Time Management, Track Customer Issues, Vision Plan
LOCATION
Mason, MI
POSTED
30+ days ago
Benefits:
  • Simple IRA
  • Life insurance
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance

ABOUT OUR AGENCY:
Trinesha launched the agency on January 1, 2011 and has since built a strong team of nine licensed agents dedicated to exceptional service. In our office, we pride ourselves on providing a personal touch, often handling eligible claims in-house to make the process smoother for our customers. Plus, our mini Australian Shepherd, Baxter, adds a little extra joy to the workplace!


As a Chartered Financial Consultant (ChFC), Trinesha brings a wealth of expertise to our agency, especially when it comes to guiding customers through financial services. Our community is at the heart of everything we do—we sponsor Mason High School Performing Arts, Mason Junior Bulldogs Football, Holt Wrestling, and the Mason Courthouse music events. We also participate in meaningful initiatives like volunteering at Hospice of Lansing Stoneleigh Residence, donating birthday bags to the Mason community, and offering Kona Ice events four times a year.


Our team enjoys excellent perks, including a Simple IRA, health benefits, and group life insurance. The culture here is fast-paced yet family-oriented, emphasizing hard work, integrity, and personal connection. Instead of a telephone tree, we prioritize human interaction—along with cookies and coffee to keep things warm and welcoming!

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.


ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Trinesha Goebel - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

  • Provide information about insurance products and services.
  • Assist customers with policy applications and renewals.
  • Handle customer inquiries and provide timely responses.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Experience in customer service or sales preferred.


About the Company

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Trinesha Goebel - State Farm Agent