Communication Skills, Customer Experience, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Insurance, Interpersonal Skills, Multitasking, Operational Support, Operations, Organizational Skills, Reimbursement, Sales, Software Administration, Team Player, Time Management, Training/Teaching
- Health stipend
- License reimbursement
- Bonus based on performance
- Opportunity for advancement
- Paid time off
- Training & development
Join Shantorra Owens State Farm – Where Service Meets Opportunity
If you enjoy helping people, staying organized, and being part of a team that values both service and growth, this is a great opportunity to build a long-term career in insurance.
At Shantorra Owens State Farm, we’re looking for someone who brings a strong customer-first mindset, communicates with confidence, and takes pride in delivering a great experience every time.
ROLE DESCRIPTION
As a team member, you’ll play an important role in supporting daily operations and ensuring our customers receive timely, accurate, and thoughtful service. You’ll be a key point of contact, helping clients navigate their policies while identifying opportunities to better support their needs.
This is a great opportunity for someone who is detail-oriented, people-focused, and open to growing into a more sales-driven role over time.
WHAT YOU’LL DO
- Provide clear and accurate information about insurance products and services
- Assist customers with policy applications, updates, and renewals
- Respond to customer inquiries in a timely and professional manner
- Maintain accurate and organized records of all customer interactions
- Support the team in delivering a smooth and efficient client experience
WHAT WE’RE LOOKING FOR
- Strong communication and interpersonal skills
- Detail-oriented with the ability to manage multiple tasks
- Customer service or sales experience preferred
- Positive attitude and willingness to learn
- Comfortable working in a fast-paced, team-oriented environment
WHY JOIN OUR TEAM
- Supportive and team-focused environment
- Opportunity to grow within the agency
- Hands-on training and development
- A role where your work directly impacts customer satisfaction
If you’re ready to build your career in a supportive, growth-focused environment where your work truly makes an impact, we’d love to hear from you. Apply today and take the next step with Shantorra Owens State Farm.
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Shantorra Owens - State Farm Agent