Account Representative - State Farm Agent Team Member

Shantorra Owens - State Farm Agent
  • Memphis, TN
  • Full-time
11 days ago

Job Description

Benefits:
  • Health stipend
  • License reimbursement
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Join Shantorra Owens State Farm – Where Service Meets Opportunity


If you enjoy helping people, staying organized, and being part of a team that values both service and growth, this is a great opportunity to build a long-term career in insurance.


At Shantorra Owens State Farm, we’re looking for someone who brings a strong customer-first mindset, communicates with confidence, and takes pride in delivering a great experience every time.


ROLE DESCRIPTION


As a team member, you’ll play an important role in supporting daily operations and ensuring our customers receive timely, accurate, and thoughtful service. You’ll be a key point of contact, helping clients navigate their policies while identifying opportunities to better support their needs.


This is a great opportunity for someone who is detail-oriented, people-focused, and open to growing into a more sales-driven role over time.


WHAT YOU’LL DO


  •  Provide clear and accurate information about insurance products and services 
  •  Assist customers with policy applications, updates, and renewals 
  •  Respond to customer inquiries in a timely and professional manner 
  •  Maintain accurate and organized records of all customer interactions 
  •  Support the team in delivering a smooth and efficient client experience 
WHAT WE’RE LOOKING FOR


  •  Strong communication and interpersonal skills 
  •  Detail-oriented with the ability to manage multiple tasks 
  •  Customer service or sales experience preferred 
  •  Positive attitude and willingness to learn 
  •  Comfortable working in a fast-paced, team-oriented environment 
WHY JOIN OUR TEAM


  •  Supportive and team-focused environment 
  •  Opportunity to grow within the agency 
  •  Hands-on training and development 
  •  A role where your work directly impacts customer satisfaction 
 If you’re ready to build your career in a supportive, growth-focused environment where your work truly makes an impact, we’d love to hear from you. Apply today and take the next step with Shantorra Owens State Farm. 

Numbers & Facts

LocationMemphis, TN
Job TypeFull-time

Skills

  • Communication Skillsunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Multitaskingunmatched
  • Operational Supportunmatched
  • Operationsunmatched
  • Organizational Skillsunmatched
  • Reimbursementunmatched
  • Salesunmatched
  • Software Administrationunmatched
  • Team Playerunmatched
  • Time Managementunmatched
  • Training/Teachingunmatched

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