Account Representative - State Farm Agent Team Member

AJ Fraley - State Farm Agent
  • Newport News, VA
  • Full-time
30+ days ago

Job Description

Benefits:
  • Simple IRA
  • Licensing paid by agency
  • Group Health
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our agency opened in 2008 and currently has a small but highly experienced team of two. Before becoming an agent, I spent 18 years working for a life insurance agency, which gave me a strong foundation in financial services and helping families protect their futures. I also hold financial designations through The American College of Financial Services. I’m married and have one daughter who inspires everything I do.

We’re deeply involved in the community, sponsoring multiple events throughout the year, including a 5K race, a golf tournament, and a 10K race. Personally, I also volunteer at a homeless shelter every Christmas Eve and Christmas Day — giving back is something that truly matters to me.

We offer PTO, annual bonuses, a hiring bonus once licensing is completed, and a Simple IRA to support our team’s growth and well-being. Our culture is centered around learning, generosity, and continuous development. Both of my current team members have been with me for a long time, and together we’ve built a workplace that’s both professional and fun.

I’m looking for someone who brings expertise or a hunger to learn, someone who thrives in a collaborative environment where growth and giving back are equally valued.

ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for AJ Fraley - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

  • Provide information about insurance products and services.
  • Assist customers with policy applications and renewals.
  • Handle customer inquiries and provide timely responses.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Experience in customer service or sales preferred.


Numbers & Facts

LocationNewport News, VA
Job TypeFull-time

Skills

  • Business Operationsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Financial Servicesunmatched
  • Fundingunmatched
  • Futuresunmatched
  • Homeless Servicesunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Licensingunmatched
  • Life Insuranceunmatched
  • Marketingunmatched
  • Multitaskingunmatched
  • Operationsunmatched
  • Resolve Customer Issuesunmatched
  • Salesunmatched
  • Team Buildingunmatched
  • Team Playerunmatched
  • Time Managementunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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