Benefits:- Licensing paid by agency
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:I opened my agency in 2012 and currently lead a team of six. I'm a graduate of the University of Central Missouri, have been married to my wife for 15 years, and am the proud father of three daughters. Outside of work, I enjoy spending time outdoors, attending Kansas City Royals games, and cheering on my daughters in their activities.
Serving our community is an important part of our agency. I'm a board member for Greensworks, active in my church, a member of the Ancient Order of Hibernians, and regularly volunteer at our local food pantry. I believe in making a positive impact both inside and outside the office.
Our agency offers group health insurance, a 401(k), paid coaching, professional development opportunities, and a strong commitment to work-life balance. We're passionate about investing in our team and helping each person reach their full potential.
Our culture is built around growth, service, and supporting one another. I genuinely care about helping my team succeed both professionally and personally. I'm looking for someone who is disciplined, has strong character, and leads with a servant's heart. If you're passionate about helping others and want to grow with a supportive team, we'd love to meet you.
ROLE DESCRIPTION:As an
Account Representative for Liam Porter - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:- Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Experience in managing customer relationships preferred.
- Interest in marketing products and services based on customer needs.
- Communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to customers.