Communication Skills, Cross-Selling, Customer Relations, Customer Support/Service, Documentation, Health Insurance, Insurance, Interpersonal Skills, Licensing, Meet Sales Quota, Multitasking, Operations, Organizational Skills, Problem Solving Skills, Revenue Growth, Sales, Team Player, Training/Teaching
Lansdale, Quakertown, Doylestown, PA
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Account Representative – Sales & Service Professional (Dual-Agent Office)
Randy Noel & Rich Bowren State Farm
1 Mele Ave, Colmar, PA 18915
Full-Time | In-Office
Serve with Excellence. Sell with Confidence. Grow with Two Agents.
Randy Noel and Rich Bowren State Farm are seeking a motivated Account Representative to support both agents in one shared Colmar, PA office. This role is ideal for a professional who is equally strong in servicing existing customers and driving new business production.
You will play a key role in daily operations while helping grow two books of business. If you enjoy building relationships, solving problems, and confidently recommending insurance solutions, this is an opportunity to build a long-term career in a collaborative, high-performance environment.
Licensing Requirements
- Active Pennsylvania Property & Casualty license is required prior to Day 1 in the office
- Pennsylvania Life & Health license must be obtained within 90 days of starting
- Licensing guidance and support are provided
- Prior State Farm or insurance industry experience is preferred but not required.
Role Overview
As an Account Representative, you will balance service excellence with proactive sales efforts. You will assist customers with policy needs while identifying opportunities to cross-sell and expand coverage through needs-based conversations.
This is not a back-office role. We are looking for someone who can confidently move between service and sales, strengthen retention, and contribute directly to agency growth.
Key Responsibilities
Provide clear, accurate information about insurance products and services
Assist customers with policy applications, renewals, endorsements, and coverage changes
Handle service inquiries promptly and professionally
Conduct policy reviews to identify coverage gaps and recommend appropriate solutions
Proactively generate revenue through cross-selling and follow-up conversations
Maintain accurate documentation of all customer interactions
Collaborate with both agents and team members to achieve shared service and production goals
Qualifications
Strong communication and interpersonal skills
Ability to multitask and stay organized in a fast-paced office
Comfortable engaging in sales conversations and asking for the business
Customer-focused with a growth mindset
Prior experience in customer service, sales, or insurance preferred
If you are energized by both helping customers and achieving sales goals—and want to work in a dual-agent State Farm office with strong growth potential—we encourage you to apply today.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. We are an equal opportunity employer and value diverse perspectives.
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Randy Noel - State Farm Agent