Benefits:- License reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:I opened my agency in 2000 and currently lead a team of four. Before becoming an agent, I spent five years working in State Farm Claims, where I gained valuable experience helping customers through difficult situations. I'm a University of Alabama graduate, grew up in South Alabama, and have always been passionate about serving my local community.
Giving back is an important part of who I am. I'm actively involved with the Rotary and several local civic clubs, and I enjoy building strong relationships throughout the community.
Our agency offers PTO, paid holidays, health benefits, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team members while creating opportunities for long-term success.
Our culture is built on trust, accountability, and independence. I'm looking for someone who is self-motivated, dependable, and takes ownership of their work. If you're someone who thrives without being micromanaged and enjoys helping others, we'd love to meet you.
ROLE DESCRIPTION:As an
Account Representative for Bob English - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:- Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Experience in managing customer relationships preferred.
- Interest in marketing products and services based on customer needs.
- Communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to customers.