Account Representative - State Farm Agent Team Member

Benefits:

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

We’re a leading insurance agency in Rutland, proudly serving Vermont since 1998. We’re known for personal relationships and excellent service— check out our Google reviews to see why customers stay with us!


WHAT YOU'LL DO:

• Help customers understand coverage options and recommend solutions that fit their needs
• Quote, bind, and service policies (new business, renewals, endorsements, billing questions)
• Follow up on leads and renewals by phone/email/text to close sales opportunities
• Document all customer interactions accurately in our agency/CRM system
• Work closely with the team to resolve issues quickly and deliver a great customer experience

WHAT WE'RE LOOKING FOR:

• Strong communication skills and a helpful, professional phone presence
• Organized, detail-oriented, and able to manage multiple priorities
• Customer service and/or sales experience preferred (we will train the right person)
• Coachable, goal-oriented, and comfortable asking for the business
• Willingness to obtain/maintain required insurance license(s) (we support training)
• Licensed (preferred) or able to obtain Vermont insurance license upon hire (required).

LICENSING REQUIREMENT (PAID TRAINING/STUDY TIME):
This role requires a Vermont Property & Casualty insurance license (and/or Life & Health, as applicable). If you’re not currently licensed, we will provide paid study time and training after hire to help you pass the state exam.


WHY JOIN US:

• Established, high-performing office with a strong local reputation
• Clear growth path for driven, sales-minded team members
• Higher starting pay and earning potential for candidates with relevant sales/insurance experience

*** A hybrid arrangement at the Rutland office is preferred, but we’re open to a fully remote candidate as long as they hold the required licensing.

This is a remote position.