JOB SUMMARY: As an account representative with Kelly McGrath’s State Farm Agency, you will generate the kind of exceptional service that will help increase the growth of our agency. Your attention to detail, customer service skills, and desire to help people will make you a vital part of our daily business operations. Working alongside a dedicated team, you will be the key point of contact for clients, helping them understand their insurance options and providing exceptional customer service.
Through meaningful interactions and problem-solving skills, you will retain clients and grow our agency by improving customer relations. As an attentive, service and sales-minded professional, you’ll have the skills necessary to resolve customer inquiries, while also marketing relevant products and services. RESPONSIBILITIES:
Engage with potential clients to promote insurance products and services
Assist customers with policy changes and updates.
Manage sales administration tasks such as processing applications, updating client records, and maintaining accurate documentation
Assist in marketing initiatives to attract new customers and retain current clients
Provide outstanding customer service by answering questions, resolving issues, and guiding clients through policy selections
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and ability to multitask.
Experience in customer service or sales preferred.
Current property and casualty insurance license a plus
This energetic role is perfect for motivated individuals eager to build a rewarding career in the insurance industry. If you are the customer-focused and enthusiastic team member we are searching for, we want to hear from you!
Numbers & Facts
Location
Troy, NY
Job Type
Full-time
Skills
Administrative Skillsunmatched
Business Operationsunmatched
Customer Relationsunmatched
Customer Retention/Renewalunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Documentationunmatched
Insuranceunmatched
Interpersonal Skillsunmatched
Marketingunmatched
Multitaskingunmatched
Operationsunmatched
Problem Solving Skillsunmatched
Promotional Programsunmatched
Property and Casualty Insuranceunmatched
Record Keepingunmatched
Resolve Customer Issuesunmatched
Salesunmatched
Sales Administrationunmatched
Sales Managementunmatched
Software Administrationunmatched
Training/Teachingunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.