ROLE DESCRIPTION: As an insurance account representative with Kelly McGrath’s State Farm Agency, you will generate the kind of exceptional service that will help increase the growth of our agency. Your attention to detail, customer service skills, and desire to help people will make you a vital part of our daily business operations.
Through meaningful interactions and problem-solving skills, you will retain clients and grow our agency by improving customer relations. As an attentive, service and sales-minded professional, you’ll have the skills necessary to resolve customer inquiries, while also marketing relevant products and services.
If you are the customer-focused and enthusiastic team member we are searching for, we look forward to connecting with you. RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy changes and updates.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and ability to multitask.
Experience in customer service or sales preferred.
Current property and casualty insurance license a plus
Numbers & Facts
Location
Troy, NY
Job Type
Part-time
Skills
Business Operationsunmatched
Customer Relationsunmatched
Customer Retention/Renewalunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Insuranceunmatched
Interpersonal Skillsunmatched
Marketingunmatched
Multitaskingunmatched
Operationsunmatched
Problem Solving Skillsunmatched
Property and Casualty Insuranceunmatched
Resolve Customer Issuesunmatched
Salesunmatched
Time Managementunmatched
Track Customer Issuesunmatched
Training/Teachingunmatched
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