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Skills
Billingunmatched
Business Operationsunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Insuranceunmatched
Interpersonal Skillsunmatched
Marketingunmatched
Multitaskingunmatched
Operationsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Resolve Customer Issuesunmatched
Salesunmatched
Team Playerunmatched
Time Managementunmatched
Track Customer Issuesunmatched
Writing Skillsunmatched
Description
Benefits:
Competitive salary
Opportunity for advancement
Paid time off
ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Jordan Hedges - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Health stipend
Paid time off after 90 days (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within the agency
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries promptly, accurately, and in a friendly manner, including questions about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Maintain accurate records of customer interactions.
Establish and maintain customer relationships, including timely follow-ups as needed.
Maintain a strong work ethic with a total commitment to success each and every day.
QUALIFICATIONS:
Full Time Availability, Mon - Fri: 8:30am - 5pm.
Excellent communication skills (written, verbal, and listening) and strong interpersonal abilities.
People-oriented with a dedication to customer service and the ability to effectively relate to customers.
Self-motivated, proactive in problem-solving, and detail-oriented with the ability to multitask.
Ability to work effectively in a team environment.
Experience in customer service or sales preferred.
Must hold or be able to obtain Property and Casualty (4-40) prior to start date
Life/Health License preferred but not immediately required.