As an Insurance Account Representative for Eric Gil State Farm, you’ll help customers protect what matters most by building relationships, answering questions, and guiding them through policy applications, renewals, and ongoing service. You’ll act as a liaison between customers and our internal teams while proactively marketing relevant products and services to grow the agency.
Key Responsibilities
Provide information about auto, home, life, and other insurance products and services
Assist customers with policy applications, changes, and renewals
Handle customer inquiries by providing timely, accurate, and professional responses
Identify customer needs and recommend appropriate insurance options
Support new business acquisition through proactive outreach and follow-up
Maintain accurate records of customer interactions and policy activity
Collaborate with agency team members to ensure smooth service and follow-through
Maintain a high standard of customer experience and communication