Account Representative - State Farm Agent Team Member

Andy Mohn - State Farm Agent
  • Waconia, MN
  • Full-time
12 days ago

Job Description

Benefits:
  • Simple IRA
  • Licensing paid by agency
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2021 and currently lead a team of three. I spent two years as a State Farm team member before being offered the opportunity to open my own agency - a dream I've had since high school. My wife and I have five kids, and you'll usually find us at a soccer field, hockey rink, or playing pickleball together.

Giving back to the community is a big part of who we are. I serve on the local Chamber of Commerce Board and as a Chamber Ambassador, and our agency enjoys supporting youth athletics, golf outings, and other community events.

Our agency offers health benefits, a Simple IRA, flexible PTO, a strong commitment to work-life balance, and shortened office hours on Fridays. We believe in creating an environment where our team can succeed both professionally and personally.

Our culture is supportive, flexible, and growth-focused. I'm looking for someone with integrity who is self-motivated, hungry to succeed, and excited to make a positive impact on our customers and community.

ROLE DESCRIPTION:
As an Account Representative for Andy Mohn - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
  • Establish customer relationships and follow up with customers, as needed. 
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.

Numbers & Facts

LocationWaconia, MN
Job TypeFull-time

Skills

  • Athleticsunmatched
  • Billingunmatched
  • Business Operationsunmatched
  • Calendar Managementunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Relationship Management (CRM)unmatched
  • Customer Support/Serviceunmatched
  • Field Hockeyunmatched
  • Field Salesunmatched
  • Health Insuranceunmatched
  • Inside Salesunmatched
  • Lead Generationunmatched
  • Licensingunmatched
  • Marketingunmatched
  • Needs Assessmentunmatched
  • Operationsunmatched
  • Presentation/Verbal Skillsunmatched
  • Retail Salesunmatched
  • Secondary Schoolunmatched
  • Soccerunmatched
  • Team Lead/Managerunmatched
  • Telemarketingunmatched
  • Training/Teachingunmatched
  • Writing Skillsunmatched

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