Company:

Job Title: Account Representative 
Overview 
The Account Representative serves as the primary point of contact for assigned customers, 
managing relationships, identifying opportunities, and ensuring a high level of customer 
satisfaction. This role focuses on growing existing accounts, resolving customer needs, and 
collaborating internally to deliver value-driven solutions. 
Key Responsibilities 
Work closely with the Sales Account Executive to manage assigned customer 
accounts 
Serve as the main liaison for assigned customer accounts 
Build and maintain strong, long-term client relationships 
Coordinate with internal teams (accounting, operations) to meet customer 
expectations 
Address customer concerns and escalating issues as needed 
Ensure accurate forecasting and reporting of account activity 
Proactively communicate order status, changes, or potential delays 
Prepare and deliver monthly reports, including inventory status and purchase order 
(PO) reports 
Assist customers during on-site visits to support operations and strengthen 
relationships 
Support new business development and lead effective onboarding of new clients 
Collaborate with internal teams to deliver value-driven solutions and resolve 
customer needs 
Provide sales-related administrative support to executive leadership as needed 
Qualifications 
Experience in sales, account management, or customer-facing roles 
Strong communication and relationship-building skills 
Ability to manage multiple accounts and priorities effectively 
Excellent communication, organization, and relationship-building skills 
Customer-focused mindset with strong problem-solving abilities 
Computer literate, proficient with Microsoft word, Excel and Outlook.
High level of professionalism and discretion when handling confidential information 
Spanish language skills are a plus 
Collaboration and teamwork 
Adaptability in a fast-paced environment

Our Benefits & Perks:

You will be part of an engaged, inclusive, global community that values family, giving back, beauty, and sustainability. We offer competitive benefits to eligible employees with comprehensive medical, vision, and dental coverage; supplemental life, voluntary short-term, and disability insurance; free access to therapists; a health savings account and 401k. You'll also be empowered to prioritize what's important to you through our vacation policy.