Job Description
Account Sales Manager
The Account Sales Manager (AM) solves critical business challenges and cultivates new and expanded customer relationships. This role focuses on understanding customer environments and aligning appropriate Ricoh solutions to support customers’ mission-critical goals and objectives through strong relationship-building with decision-makers and influencers.
Job Duties and ResponsibilitiesBusiness Development & Customer Engagement:
- Execute business development strategies to grow Ricoh’s market presence.
- Understand the customer’s environment and open new opportunities with decision-makers and influencers.
- Generate sales opportunities within new and existing accounts to increase Ricoh’s market share.
- Solve critical business challenges—both identified and uncovered through research and strategic questioning.
- Focus on how customers are buying, not what they are buying, aligning solutions to business needs rather than predetermined products or services.
Communication & Presentation:
- Demonstrate excellent communication skills in all customer interactions.
- Differentiate Ricoh’s ability to accelerate digital transformation through effective storytelling.
- Articulate how customer buying decisions impact their financial position.
- Develop and confidently deliver compelling presentations, both in-person and virtually.
Qualifications:
(Education, Experience, and Certifications)
- Bachelor’s Degree or equivalent professional experience required.
- 3 - 5 years of demonstrated business development experience.
- Experience in an IT and/or software services environment preferred.
- Understanding of document workflow solutions and processes preferred.
- Foundational knowledge of Profit & Loss (P&L) components.
- Ability to research and analyze customer environments to support effective business conversations.
- Proven ability to manage multiple accounts simultaneously while maintaining strong attention to detail.
Knowledge, Skills, and Abilities:
- Demonstrated success building influence through collaboration.
- Solid understanding of the solution design process.
- Brings thought leadership to customer engagements.
- Outstanding verbal and written communication skills.
- Proven ability to develop and maintain professional relationships with key stakeholders.
- Stays current with Ricoh offerings and solutions.
- Ability to assess customer environments and develop strategies to extend and expand core services across the enterprise.
- Strong learning agility.
- Ability to effectively position solutions within the customer approval process, creating sponsors and advocates.
Working Conditions, Mental and Physical Demands:
- Typically works in an office environment with adequate lighting, ventilation, and moderate noise levels.
- Work assignments are diverse and require the ability to interpret, comprehend, and apply complex information, data, and instructions.
- Primarily sedentary role with occasional walking, standing, bending, reaching, lifting, or carrying objects under 10 lbs (e.g., papers, files, small equipment).
- Requires moderate dexterity and regular use of standard office tools such as a keyboard and calculator.
- Travel required (approximately 20%), including potential overnight travel.
Disclaimer:
The statements above describe the general nature and level of work performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the position.
Numbers & Facts
| Location | Oklahoma City, Oklahoma |
| Industry | Other/Not Classified |
| Salary | $65,000–$75,000 |
| Company Size | 10,000 employees or more |
| Year Founded | 1955 |
| Website | http://www.ricoh.com/ |
About Company
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group, operates in more than 200 countries and regions. In the financial year ending March 2011, Ricoh Group had worldwide sales of 1,942 billion yen (approx. 23 billion USD).
The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.
Skills
- Analysis Skillsunmatched
- Business Developmentunmatched
- Business Strategyunmatched
- Business Supportunmatched
- Calculatorsunmatched
- Communication Skillsunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Detail Orientedunmatched
- Information Technology Softwareunmatched
- Keyboardsunmatched
- Market Shareunmatched
- Material Movingunmatched
- Physical Demandsunmatched
- Presentation/Verbal Skillsunmatched
- Profit & Lossunmatched
- Research Skillsunmatched
- Revenue Growthunmatched
- Sales Managementunmatched
- Storytellingunmatched
- Strategic Planningunmatched
- Thought Leadershipunmatched
- Willing to Travelunmatched
- Writing Skillsunmatched
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