Account Services Principal Approver

TradeStation

Chicago, Illinois

JOB DETAILS
SALARY
$90,000–$105,000 Per Year
SKILLS
Analysis Skills, Artificial Intelligence (AI), Best Practices, Brokerage, Communication Skills, Customer Relations, Customer Service Management, Customer Support/Service, Detail Oriented, Documentation, Ecosystems, Employee Benefits, Equal Employment Opportunity (EEO), Money Laundering, Onboarding, People Management, Problem Solving Skills, Process Development, Regulatory Requirements, Risk, Risk Analysis, Risk Management, Sales, Securities, Software Administration, Systems Administration/Management, Team Player
LOCATION
Chicago, Illinois
POSTED
1 day ago
#WeAreTradeStation
 
Who We Are:
 
TradeStation is the home of those born to trade. As an online brokerage firm and trading ecosystem, we are focused on delivering the ultimate trading experience for active traders and institutions. We continuously push the boundaries of what's possible, encourage out-of-the-box thinking, and relentlessly search for like-minded innovators.
 
At TradeStation, we are building an AI-First culture. We expect team members to embrace AI as a core part of their daily workflow, whether that’s using AI to accelerate development, enhance decision-making, improve client outcomes, or streamline internal processes. We hire, grow, and promote people who can harness AI responsibly and creatively. We treat AI as a partner in problem-solving, not just a tool; following our governance standards to ensure AI is used ethically, securely, and transparently. If you join us, you’re joining a culture where AI is how we work.
 
Are you ready to make yourself at home?
 
What We Are Looking For:
 
The Account Services Principal Approver will work in a professional and rapidly changing environment approving customer account applications and account updates. The ideal candidate is a holistic thinker who can make quick decisions based on risk and procedures, is very task oriented, and can efficiently pivot and think out of the box when required. Responsibilities will contain tasks which are routine and repetitive in nature.
 
Duties include ensuring all required customer information has been provided on the account application; enforcing department and firm policies and procedures; mentoring department Representatives by delivering training and coaching as needed or directed; and delivering world-class customer service. Additionally, we seek a quick learner, detailed oriented individual and a natural problem solver.
 
What You’ll Be Doing:
  • Use knowledge of industry and internal requirements to review and approve new accounts in all asset classes while also assessing customer risk to TradeStation
  • Use discretion when evaluating risk associated with on-boarding and approving new paper account applications and maintenance items.
  • As outlined in the procedures, ensure that the customer identification program has been properly executed on all paper accounts that have been submitted for approval and review CIP exceptions for online automated accounts
  • Subject Matter Expert (SME) providing guidance and direction on account opening documentation requirements to sales representatives
  • Ability to step in as needed to complete the roles of Account Service Representatives due to changing volumes
  • Assist in completing daily assignments and procedure reviews
  • Processing of third party trading authorizations, deceased client documentation, and account change documentation.
  • Processing Institutional Accounts and maintenance items as well as completing set ups in various BackOffice systems
  • All additional tasks as assigned by the Director or Manager of Account Services
The Skills You Bring:
  • Knowledge of account opening risk management and Anti-Money Laundering policies, procedures, regulatory requirements and best practices
  • Self-starter requiring minimal supervision and direction including, but not limited to, a demonstrated knowledge of brokerage operations, customer identification programs, and suitability determinations
  • Effective problem-solving skills to assist other Representatives to identify and resolve account opening scenarios
  • Excellent communication skills with a customer-focused attitude
  • Analytical thinker with the ability to organize, manage and track detailed tasks with frequently changing priorities
  • Ability to work quickly and accurately in a fast paced, dynamic environment
  • Detail oriented to ensure the accuracy of customer correspondence and databases
  • Proficient in Microsoft Office and other applicable applications
Minimum Qualifications:
  • 4-year College degree with 3-5 years of related experience in a professional support role in brokerage operations
  • Knowledge of practices and procedures used in the securities industry
  • FINRA Registrations 7, 63, and 24 required
Desired Qualifications:
  • Series 3 and 4 a plus or be obtained within 90 days for new hire
What We Offer:
  • Collaborative work environment
  • Competitive Salaries
  • Yearly bonus and generous 401k plan
  • Comprehensive benefits for you and your family starting Day 1, including a Veterinary Discount Plan!
  • Unlimited Paid Time Off
  • Flexible working environment
  • TradeStation Account employee benefits, as well as full access to trading education materials
  • Pay Range (US) $90-105K (Countries outside of the US have differing ranges in accordance with local labor markets)
TradeStation provides equal employment opportunities to current and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, sexual orientation, age, pregnancy, disability, handicap, citizenship, veteran or marital status, or any other legally recognized status entitled to protection under federal, state, or local anti-discrimination laws.
 
#LI-Hybrid

About the Company

T

TradeStation


TradeStation Group, Inc., through its principal operating subsidiaries, TradeStation Securities, Inc. and IBFX, Inc. offers the TradeStation analysis and trading platform to the active trader and certain institutional trader markets. The TradeStation platform offers electronic order execution and enables clients to design, test, optimize, monitor and automate their own custom equities, options, futures and forex trading strategies. TradeStation acquired IBFX Holdings, LLC in November 2011, expanding TradeStation's forex business in the U.S. and globally. TradeStation is a wholly owned subsidiary of Monex Group, Inc., one of the largest online financial services providers in Japan.

TradeStation Securities, Inc. (Member NYSE, FINRA, SIPC, NSCC, DTC, OCC & NFA) is a licensed securities broker-dealer and a registered futures commission merchant, and also a member of the Boston Options Exchange, Chicago Board Options Exchange, Chicago Stock Exchange, International Securities Exchange and NASDAQ OMX. Its TradeStation Prime Services division, based in New York, seeks to provide prime brokerage services, including securities lending, to small and mid-sized hedge funds and other firms. IBFX, Inc. (Member NFA), a Retail Foreign Exchange Dealer (RFED), and IBFX Australia Pty. Ltd., authorized and regulated by the Australian Securities and Investment Commission, provide the company's forex brokerage offering. The company's technology subsidiary, TradeStation Technologies, Inc., develops and offers strategy trading software tools and sub ion services. TradeStation Europe Limited is an FSA-authorized brokerage firm that introduces UK and other European accounts to TradeStation Securities, Inc. and IBFX, Inc.

Monex Group, Inc. (Tokyo Stock Exchange 1st section: 8698; Chairman and CEO: Oki Matsumoto) provides online investment and trading services for retail and institutional customers around the world through its subsidiaries, including Monex in Japan, TradeStation in the U.S. and Europe, Monex Boom in Hong Kong and IBFX for forex business. Monex Group is pursuing its "Global Vision" strategy to establish a truly global online financial institution that creates positive synergies for all stakeholders.

Its main subsidiary, Monex Inc., one of the largest online securities brokerages in Japan, provides advanced and unique financial services to its nearly 1 million individual investors. Monex Group's services also cover M&A advisory, debt and equity underwriting, asset management focusing on alternative investments, investment education and other investment banking functions in Japan.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Financial Services
FOUNDED
1982
WEBSITE
http://www.tradestation.com/