Account Strategist (Paid Media Preferred)

Experience Requirements

• 5+ years of experience in account management, marketing, or related field
• Agency experience preferred
• Working knowledge of paid media (search, social, programmatic, traditional) preferred
• Experience supporting multi-channel campaigns and client relationships

Key Responsibilities

Client Communication & Support

• Serve as a day-to-day client contact, managing routine communication, follow-ups, and requests with minimal oversight
• Build strong working relationships through consistent, reliable execution and communication
• Lead portions of client meetings (status updates, reporting walk-throughs) with support from senior team members
• Ensure all client deliverables and requests are clearly communicated and followed through, even as priorities shift

Account & Project Ownership

• Own execution of project timelines, deliverables, and workflows across assigned workstreams
• Maintain and update key account documents (status reports, trackers, timelines) with accuracy
• Prioritize and manage multiple concurrent workstreams, ensuring deadlines are met in dynamic environments
• Proactively identify risks to timelines or deliverables and escalate when needed
• Support budget and scope tracking at a project level
• Support tasks and project timelines in project management software (ClickUp)

Performance & Strategic Support

• Begin to connect performance results to campaign strategy and client goals
• Contribute to building reports and presentations, including drafting insights and recommendations
• Partner with media and analytics teams to ensure data is accurate and actionable

Cross-Functional Coordination

• Coordinate with media, creative, and analytics teams to ensure aligned execution across channels
• Develop project, creative, and media briefs with increasing independence
• Communicate client feedback clearly and ensure it is reflected in deliverables
• Help ensure internal teams are aligned on priorities, timelines, and expectations
• Bring organization and clarity across teams when multiple inputs, timelines, or priorities are in play

Quality Assurance & Execution

• Review deliverables to ensure accuracy, completeness, and alignment with strategy
• Ensure feedback and updates are implemented correctly and efficiently
• Take ownership of assigned workstreams and ensure high-quality output
• Maintain attention to detail while managing a high volume of deliverables and timelines

Growth & Development

• Continue developing a stronger understanding of marketing strategy, performance metrics, and paid media channels
• Demonstrate ability to “connect the dots” between execution and outcomes
• Take initiative in identifying improvements and contributing ideas to the team
• Actively seek feedback and apply it to improve performance and impact

Core Skills & Competencies

• Strong organizational and project management skills with the ability to manage multiple priorities
• Ability to stay organized and effective in fast-paced, evolving environments
• Clear and confident communication and presentation skills
• Ability to analyze data and identify meaningful insights (with guidance)
• Working knowledge of marketing KPIs and performance drivers
• Strong attention to detail and accountability for assigned work
• Ability to work independently while collaborating across teams
• Proactive, solutions-oriented mindset with a calm, problem-solving approach under pressure

What Success Looks Like in This Role

• You can manage day-to-day account needs independently with minimal oversight
• You bring structure and organization to complex or evolving projects
• Deliverables are consistently on time, accurate, and well-coordinated
• You contribute to performance insights and recommendations, not just reporting
• You are beginning to think strategically, understanding the “why” behind the work
• Clients and internal teams see you as a reliable and steady partner, even during busy or shifting periods