Our client, a leading integrated marketing and advertising agency, is seeking an Account Supervisor to join its account management team. This role will work closely with clients and cross-functional agency teams to deliver high-quality, culturally relevant marketing work across a variety of channels and initiatives.
The ideal candidate is a highly organized, solutions-oriented account professional who is comfortable managing multiple projects, building strong client relationships, and keeping complex workstreams moving forward.
What You'll Bring
Highly organized and efficient, with strong attention to detail
A proactive, solutions-oriented mindset and willingness to jump in where needed
Natural curiosity and a desire to continue learning and growing
Strong relationship-building skills with both clients and internal teams
Excellent listening and communication skills, with the ability to adapt to different people and situations
A calm, confident presence and strong sense of accountability
Knowledge of digital marketing, cultural trends, and the broader advertising landscape
What You'll Do
Serve as a primary day-to-day contact for clients, partnering with senior account leadership to ensure projects are delivered efficiently, on time, and within established business parameters
Translate client briefs and business needs into clear direction for internal agency teams
Oversee assigned accounts and workstreams across projects of varying size and complexity
Manage client objectives, expectations, deliverables, and timelines while maintaining clear communication across internal and external stakeholders
Develop a deep understanding of client brands, including relevant brand standards and guidelines
Oversee project workflows to maintain efficiency, quality, and alignment across teams
Lead client meetings as well as internal agency meetings
Anticipate potential project risks and develop solutions or contingency plans
Look beyond immediate project requests to identify additional opportunities and solutions that address broader client business needs
Support and mentor junior team members and contribute to their professional development
Qualifications
Bachelor's degree in advertising, marketing, communications, or a related field preferred
4+ years of client-facing advertising agency experience, including experience managing the development and delivery of integrated marketing work
Experience may include broadcast and/or experiential production, CRM, social media, digital, or related marketing channels
Strong understanding of agency and client-side operations
Demonstrated ability to manage multiple projects, stakeholders, priorities, and deadlines
Excellent organizational skills and attention to detail
Strong interpersonal and client relationship skills
New business experience is a plus
Bilingual English/Korean capabilities are a plus
Ability to work effectively in a hybrid environment, with flexibility to be on-site more frequently during critical project phases or as business needs require
Willingness to travel and occasionally work extended hours or weekends when necessary