Account Supervisor

About the Role We are seeking an experienced Account Supervisor to lead the delivery of complex communications campaigns. You will oversee projects end-to-end, manage client relationships, and drive high-quality creative and strategic output while mentoring junior team members.

What you'll do:

• Client Leadership & Project Delivery Lead day-to-day management of accounts, ensuring delivery on time and within budget

• Build and maintain strong relationships with clients at multiple levels

• Anticipate client needs and proactively identify opportunities and risks Oversee large-scale integrated campaigns (film, digital, multi-channel)

• Creative & Strategic Direction Ensure all work meets the highest standards - on brief and impactful

• Shape and refine campaign strategy in collaboration with strategists Confidently present and discuss strategic and creative work with clients

• Push for innovation and continuous improvement in output Team Leadership & Development Mentor and support junior team members

• Foster strong collaboration across creative, strategy, and production teams

• Lead by example - driving energy, quality, and accountability across teams

• Commercial & Business Management Manage budgets, forecasts, and resource allocation

• Prepare and review fee proposals and scope changes Identify growth opportunities and contribute to new business proposals

• Focus on measurable outcomes and campaign effectiveness

What you'll bring:

• 5–8 years’ experience in communications or a related field Strong client management and stakeholder engagement skills

• Excellent written and verbal communication skills Solid understanding of commercial and operational processes

• Experience working on complex or government-related accounts is a plus

• What We’re Looking For Strategic thinker with strong problem-solving instincts

• Confident leader who can inspire teams and challenge clients constructively

• Deep interest in geopolitics, global affairs, and communications

• Ability to work independently and manage multiple priorities Bonus Points

• Experience working with government or international organizations

• Fluency (spoken, written, or reading) in Arabic or Farsi

WHAT YOU GET

We offer a competitive salary ($105,000-$125,000) and a benefits package designed to support your health, family life, financial wellbeing, and growth.

Family & parental support

• 12 weeks’ full pay for Primary Carers and 6 weeks for Secondary Carers (after one year of service; return requirements apply for subsequent leave)

• Applies to birth, adoption, and surrogacy

• Up to 10 days’ paid fertility leave per year (5 per cycle)

• 2 days’ paid leave for new grandparents

• $2,500 annual interest-free parental loan

• $6,000 interest-free fertility treatment loan

Healthcare & wellbeing

• Three medical plans (HSA at $0 cost; EPO 75% employer funded; PPO 65% employer funded)

• $0 employee-cost dental and vision

• 10 days’ health leave per year (mental and physical)

• 24/7 mental health support through Self Space

• Wellhub subscription

Financial & practical support

• 401(k) match (3% after 3 months; 4% after 1 year)

• Pre-tax commuter benefits

• 10 days’ paid military leave

• Full pay for jury duty (state/city payments declined)

• Uber/taxi home after 9:30pm

Time off & flexibility

• 23 days’ PTO (with 3 discretionary carryover days; CA/CO policies follow state mandate)

• 10 federal holidays, plus the day after Thanksgiving

• Option to swap 2 federal holidays (excluding Thanksgiving and the day after)

• Office closed between Christmas and New Year

• 10 days’ special emergency leave (including bereavement)

• 10 days’ volunteering leave (5 paid, 5 unpaid)

• Half-day for blood donation

• Work from anywhere for up to 2 weeks per year (subject to approval)

Culture & development

• $300 annual cultural stimulation allowance (accrued monthly; available after 90 days)

• Weekly Thursday happy hour

• Mentorship and Buddy programmes

ABOUT M+C SAATCHI WORLD SERVICES

M+C Saatchi World Services is a specialist division of M+C Saatchi Group, the world’s largest independent communications network. Our specialists work in office hubs across six continents, grounding our global expertise in local nuance.

We offer award-winning commercial communications capabilities, which are utilized by global organizations to address the world’s most complex problems across defence, development, diplomacy, homeland and national security, law and order, health, education, and the environment.

We work with clients that want to help the hardest-to-reach, hardest-to-influence audiences. This includes a range of Western Government departments, such as DOS and USAID; partner governments, including the U.K. and Australia; and prominent IGOs/NGOs such as the U.N.

We are a comms agency that works on behaviour change projects typically focused on issues related to Security, Defence and Stabilization. Whether it’s producing critically acclaimed feature films in Africa, to TV shows in the Middle East, to pop music videos in Asia, we have a record of leveraging creativity to access communities anywhere in the world.

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