Account Supervisor

Account Supervisor

Dentsu Creative is a global creative agency network built to unlock exponential growth for clients through Transformative Creativity. We bring together strategy, creative, social, and experience design to drive meaningful impact for brands, businesses, and culture.

We are seeking an Account Supervisor to lead one of Dentsu Creative's most visible accounts. In this role, you will manage the day-to-day client relationship and coordinate cross-functional teams across social, creative, strategy, influencer, and production. You will oversee multi-stream creative programs and help elevate the work through clear communication, strong judgment, and a trusted-advisor mindset. This is a hybrid role based in our New York office and reports to the VP, Client Leadership.

Responsibilities

• Serve as the primary day-to-day client contact and manage ongoing communications
• Lead cross-functional teams to deliver high-quality work on time and within scope
• Identify opportunities to grow the account and add value for the client
• Proactively flag risks and recommend solutions to mitigate issues
• Contribute to scopes of work, account reviews, and client presentations
• Coordinate across departments and engage the right resources at the right time
• Develop and present recommendations and points of view that support business goals
• Support financial oversight, including budgeting, billing, and forecasting
• Partner with account leadership and project teams to ensure consistent execution

Qualifications

• 5+ years of experience in account management or client leadership, ideally within an agency environment
• 2+ years of experience working on social and digital programs
• Familiarity with brand-led creative work and integrated campaigns
• Experience managing multiple projects and work-streams simultaneously
• Strong client communication and presentation skills
• Ability to collaborate effectively with creative, strategy, and production teams
• Sound judgment when making decisions that impact clients, teams, and the business
• Bachelor's degree or equivalent professional experience

At dentsu, we believe great work happens when we're connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.

The annual salary range for this position is $82,800-$100,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include:

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave, and
• Paid parental leave.

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

Location: New York

Brand: Dentsu Creative

Time Type: Full time

Contract Type: Permanent

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex, sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com.