Account Supervisor, Public Relations

Account Supervisor

REQ, an Agital Company, is seeking a strategic, proactive, and highly organized Account Supervisor to join our growing Public Relations team in Phoenix, AZ. In this role, you'll serve as a trusted client partner and day-to-day account leader, helping guide PR programs,integrated campaigns, media strategy, content development, and team execution across multiple client accounts.

This is a leadership role for someone who can balance strategic thinking with hands-on execution. You'll be expected to command client relationships, anticipate needs, manage complex projects, deliver high-quality work on time and on budget, and create opportunities for junior team members to grow. You should be equally comfortable developing a persuasive client agenda, counseling executives, shaping a media strategy, editing complex content, and coordinating internal teams to move work forward.

If you are a confident communicator, strong media strategist, skilled writer and editor, and thoughtful mentor who thrives in a fast-paced, collaborative agency environment, we want to hear from you.

What You'll Do

• Serve as a day-to-day strategic lead across multiple PR client accounts, building trusted relationships rooted in strong counsel, proactive communication, and measurable results
• Own and help command client relationships on assigned accounts, including leading client meetings, developing thoughtful agendas, identifying desired outcomes, and ensuring clear next steps
• Build and manage complex project plans with clear timelines, resources, responsibilities, and deliverables across PR, creative, paid media, development, and other cross-functional teams
• Ensure longer-term strategic initiatives remain on track while managing the daily pace of client needs, deliverables, and account activity
• Lead the planning and execution of integrated communications campaigns, including earned media, thought leadership, executive visibility, social, content, awards, events, and other client programs
• Develop and guide media strategy based on a strong understanding of clients' vertical media landscapes and how those landscapes intersect with broader business and technology trends
• Secure meaningful media opportunities, oversee media planning, manage top-tier interviews and placements, and help prepare clients through briefings, messaging, and ad hoc media training
• Write, edit, and improve high-impact content, including press releases, executive messaging, contributed articles, media pitches, award submissions, eBook and whitepaper outlines, and other strategic communications materials
• Shape content as part of a broader message progression, questioning and strengthening messaging, structure, calls to action, and strategic approach where appropriate
• Translate client goals, market context, performance data, and account insights into actionable recommendations that improve client outcomes
• Identify new opportunities for clients by asking thoughtful questions, bringing creative and scrappy ideas forward, and connecting PR work to broader business goals
• Manage account budgets, scopes, timelines, KPIs, and profitability, ensuring work is delivered within budget and invoiced accurately and on time
• Identify opportunities for account growth, upsells, value-added services, and expanded client impact
• Contribute to new business efforts, including pitches, proposals, capabilities materials, strategic recommendations, and customized deliverables
• Coordinate team resources across accounts, delegate work effectively, and ensure account teams remain aligned, accountable, and focused on quality execution
• Coach and mentor junior team members, including Account Coordinators, Account Executives, and Senior Account Executives, through regular feedback, editorial guidance, project direction, and professional development support
• Proactively create opportunities for junior staff to take on more responsibility while providing the support needed for them to succeed
• Navigate internal challenges and team dynamics with confidence, respect, and a solutions-oriented mindset
• Seek out industry events, networking opportunities, and community touchpoints that create value for clients, the agency, and team development

Qualifications

• Bachelor's degree in Marketing, Communications, Public Relations, Journalism, or a related field
• 5–7 years of relevant experience in public relations, communications, client services, or account management, preferably within an agency environment
• Demonstrated experience leading client accounts or significant client workstreams with minimal oversight
• Strong media relations experience, including media strategy, pitching, interview coordination, briefing preparation, and securing meaningful media opportunities
• Excellent writing and editing skills, with the ability to simplify complex topics and create succinct, compelling, high-impact content
• Experience developing or guiding strategic communications plans, integrated campaigns, content programs, and executive visibility initiatives
• Proven ability to manage complex projects, budgets, timelines, client expectations, and cross-functional resources
• Strong verbal communication and presentation skills, including the ability to lead persuasive meetings and clearly articulate account strategy, client positioning, and recommended next steps
• Experience mentoring, coaching, or supervising junior team members; direct supervisory experience is a plus
• Strong understanding of technology, business, media, and digital marketing trends
• Proficiency with media research, reporting, and digital marketing tools such as Meltwater, MuckRack, Google Analytics, Microsoft Office, Google Workspace, WordPress, or similar platforms
• Comfort working both independently and collaboratively in a fast-paced, cross-functional environment
• Authorized to work in the United States; visa support is not available at this time

Who You Are

• Strategic & Client-Focused: You understand client goals, anticipate needs, and bring forward ideas that create measurable value
• Organized & Accountable: You can balance daily execution with long-term priorities, keeping teams focused, aligned, and on schedule
• A Confident Communicator: You lead meetings with purpose, present ideas persuasively, and communicate clearly with clients, media, and internal teams
• Media-Savvy: You understand the media landscape, know how to identify the right opportunities, and can guide clients through high-value media moments
• A Strong Writer & Editor: You create and improve content with a clear eye for message, structure, audience, impact, and strategy
• Resourceful & Creative: You bring fresh ideas, solve problems proactively, and look for smart ways to increase the value delivered to clients
• A Team Leader: You delegate thoughtfully, coach others, create growth opportunities for junior staff, and help account teams do their best work
• Performance-Driven: You take pride in delivering excellent work, managing budgets responsibly, and helping retain and grow client relationships