Account Supervisor, Public Relations

REQ

Phoenix, AZ

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Budget Management, Budgeting, Campaigns, Coaching, Communication Skills, Content Development, Customer Relations, Customer Retention/Renewal, Customer Support/Service, Customer/Client Research, Develop and Maintain Customers, Ecosystems, Editing, Editorials, Entertainment and Media, Google Analytics, Journalism, Leadership, Manage Agenda, Marketing, Marketing Communications, Media Buying and Planning, Media Campaigns, Media Research, Mentoring, Microsoft Office, Online Marketing, Organizational Skills, People Management, Performance Metrics, Persuasion Skills, Presentation/Verbal Skills, Press Releases, Problem Solving Skills, Profit & Loss, Project Planning, Project/Program Management, Public/Media/Press/Analyst Relations, Sales Management, Sales Presentation, Sales Strategy, Search Engine Optimization (SEO), Storytelling, Strategic Planning, Team Lead/Manager, Team Player, Thought Leadership, Time Management, Up-Selling, White Papers, Wordpress, Writing Skills, eBooks
LOCATION
Phoenix, AZ
POSTED
3 days ago

We are a modern marketing collective built for scale, efficiency, and impact. As the parent company, Agital supports three specialized go-to-market agencies—Go Fish Digital, REQ, and WDG—with shared infrastructure, advanced technology, and deeply experienced people, allowing each brand to do its best work. Go Fish Digital makes the complex simple and the simple powerful by uniting strategy, creative, media, and SEO into one seamless engine for growth. REQ connects storytelling, technology, creativity, and digital strategy so ambitious organizations can own what's next. WDG designs and builds enterprise web experiences that connect with diverse audiences and help organizations adapt to rapid technological change. Together, we operate as one strong, collaborative ecosystem, backed by smart systems, AI-powered capabilities, and a culture of curiosity, where people can grow their careers while shaping how ambitious brands grow in the world.About the roleREQ, an Agital Company, is seeking a strategic, proactive, and highly organized Account Supervisor to join our growing Public Relations team in Phoenix, AZ . In this role, you'll serve as a trusted client partner and day-to-day account leader, helping guide PR programs, integrated campaigns, media strategy, content development, and team execution across multiple client accounts.This is a leadership role for someone who can balance strategic thinking with hands‑on execution. You'll be expected to command client relationships, anticipate needs, manage complex projects, deliver high-quality work on time and on budget, and create opportunities for junior team members to grow. You should be equally comfortable developing a persuasive client agenda, counseling executives, shaping a media strategy, editing complex content, and coordinating internal teams to move work forward.If you are a confident communicator, strong media strategist, skilled writer and editor, and thoughtful mentor who thrives in a fast‑paced, collaborative agency environment, we want to hear from you.What you'll doServe as a day‑to‑day strategic lead across multiple PR client accounts, building trusted relationships rooted in strong counsel, proactive communication, and measurable resultsOwn and help command client relationships on assigned accounts, including leading client meetings, developing thoughtful agendas, identifying desired outcomes, and ensuring clear next stepsBuild and manage complex project plans with clear timelines, resources, responsibilities, and deliverables across PR, creative, paid media, development, and other cross‑functional teamsEnsure longer‑term strategic initiatives remain on track while managing the daily pace of client needs, deliverables, and account activityLead the planning and execution of integrated communications campaigns, including earned media, thought leadership, executive visibility, social, content, awards, events, and other client programsDevelop and guide media strategy based on a strong understanding of clients' vertical media landscapes and how those landscapes intersect with broader business and technology trendsSecure meaningful media opportunities, oversee media planning, manage top‑tier interviews and placements, and help prepare clients through briefings, messaging, and ad‑hoc media trainingWrite, edit, and improve high‑impact content, including press releases, executive messaging, contributed articles, media pitches, award submissions, eBook and whitepaper outlines, and other strategic communications materialsShape content as part of a broader message progression, questioning and strengthening messaging, structure, calls to action, and strategic approach where appropriateTranslate client goals, market context, performance data, and account insights into actionable recommendations that improve client outcomesIdentify new opportunities for clients by asking thoughtful questions, bringing creative and scrappy ideas forward, and connecting PR work to broader business goalsManage account budgets, scopes, timelines, KPIs, and profitability, ensuring work is delivered within budget and invoiced accurately and on timeIdentify opportunities for account growth, upsells, value‑added services, and expanded client impactContribute to new business efforts, including pitches, proposals, capabilities materials, strategic recommendations, and customized deliverablesCoordinate team resources across accounts, delegate work effectively, and ensure account teams remain aligned, accountable, and focused on quality executionCoach and mentor junior team members, including Account Coordinators, Account Executives, and Senior Account Executives, through regular feedback, editorial guidance, project direction, and professional development supportProactively create opportunities for junior staff to take on more responsibility while providing the support needed for them to succeedNavigate internal challenges and team dynamics with confidence, respect, and a solutions‑oriented mindsetSeek out industry events, networking opportunities, and community touchpoints that create value for clients, the agency, and team developmentQualificationsBachelor's degree in Marketing, Communications, Public Relations, Journalism, or a related field5–7 years of relevant experience in public relations, communications, client services, or account management, preferably within an agency environmentDemonstrated experience leading client accounts or significant client workstreams with minimal oversightStrong media relations experience, including media strategy, pitching, interview coordination, briefing preparation, and securing meaningful media opportunitiesExcellent writing and editing skills, with the ability to simplify complex topics and create succinct, compelling, high‑impact contentExperience developing or guiding strategic communications plans, integrated campaigns, content programs, and executive visibility initiativesProven ability to manage complex projects, budgets, timelines, client expectations, and cross‑functional resourcesStrong verbal communication and presentation skills, including the ability to lead persuasive meetings and clearly articulate account strategy, client positioning, and recommended next stepsExperience mentoring, coaching, or supervising junior team members; direct supervisory experience is a plusStrong understanding of technology, business, media, and digital marketing trendsProficiency with media research, reporting, and digital marketing tools such as Meltwater, MuckRack, Google Analytics, Microsoft Office, Google Workspace, WordPress, or similar platformsComfort working both independently and collaboratively in a fast‑paced, cross‑functional environmentAuthorized to work in the United States; visa support is not available at this timeWho You AreStrategic & Client‑Focused: You understand client goals, anticipate needs, and bring forward ideas that create measurable valueOrganized & Accountable: You can balance daily execution with long‑term priorities, keeping teams focused, aligned, and on scheduleA Confident Communicator: You lead meetings with purpose, present ideas persuasively, and communicate clearly with clients, media, and internal teamsMedia‑Savvy: You understand the media landscape, know how to identify the right opportunities, and can guide clients through high‑value media momentsA Strong Writer & Editor: You create and improve content with a clear eye for message, structure, audience, impact, and strategyResourceful & Creative: You bring fresh ideas, solve problems proactively, and look for smart ways to increase the value delivered to clientsA Team Leader: You delegate thoughtfully, coach others, create growth opportunities for junior staff, and help account teams do their best workPerformance‑Driven: You take pride in delivering excellent work, managing budgets responsibly, and helping retain and grow client relationships#J-18808-Ljbffr

About the Company

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REQ