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Account Supervisor

ABM Industries

San Marcos, TX

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JOB DETAILS
SALARY
SKILLS
Cleaning Equipment, Coaching, Communication Skills, Compensation and Benefits, Computer Skills, Contract Requirements, Corporate Policies, Corrective Action, Cost Control, Customer Satisfaction, Customer Support/Service, Employee Benefits, High School Diploma, Inventory Management, Leadership, Lift/Move 25 Pounds, Lift/Move 50 Pounds, Maintain Compliance, Maintenance Services, Multilingual, Multitasking, OSHA, Onboarding, Operations, Operations Management, People Management, Problem Solving Skills, Regulations, Regulatory Compliance, Safety Compliance, Safety Standards, Safety Training, Sales Management, Sanitation, Schedule Development, Service Level Agreement (SLA), Special Needs, Staff Development, Time Management Software, Workplace Issues
LOCATION
San Marcos, TX
POSTED
3 days ago

Overview

The Account Supervisor is responsible for overseeing daily janitorial operations at assigned client site(s), ensuring cleanliness standards, safety compliance, and customer satisfaction are consistently met. This role provides direct supervision to frontline staff, supports staffing and scheduling, and serves as the primary onsite point of contact between operations leadership and the client.

Pay: $21.00/hour  

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data.

401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.

Benefits: ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit 

ABM Employee Benefits: Staff & Mgmt

Responsibilities

  • Supervise day‑to‑day janitorial operations to ensure contract specifications and service level agreements are met
  • Lead, train, and supervise janitorial staff; provide coaching, corrective action, and performance feedback as needed
  • Create and manage employee schedules, ensuring adequate coverage for all shifts and special needs
  • Conduct regular facility inspections to ensure quality, safety, and sanitation standards are maintained
  • Address and resolve operational issues, employee concerns, and service requests promptly and professionally
  • Assist with onboarding, training, and ongoing development of team members
  • Monitor timekeeping, attendance, and payroll accuracy
  • Manage inventory of supplies and equipment; place orders as needed and control costs
  • Ensure compliance with company policies, OSHA regulations, and client site requirements
  • Support special projects, events, and deep‑cleaning initiatives
  • Communicate effectively with Operations Managers and clients regarding performance, staffing, and service needs

Qualifications

  • High school diploma or equivalent required; additional education preferred
  • 2+ years of supervisory experience in janitorial, custodial, or facilities services
  • Strong leadership and people‑management skills
  • Knowledge of cleaning methods, equipment, chemicals, and safety practices
  • Ability to manage multiple priorities in a fast‑paced environment
  • Excellent communication and customer service skills
  • Proficient in basic computer applications (email, scheduling, timekeeping systems)
  • Flexible schedule; may require evenings, weekends, or holidays
Preferred Qualifications
  • Experience supporting contract or multi‑site janitorial operations
  • OSHA certification or safety training
  • Bilingual abilities (preferred but not required)
Physical Requirements
  • Ability to stand, walk, bend, and lift up to 25–50 lbs as needed
  • Ability to perform facility inspections and demonstrate cleaning techniques

About the Company

A

ABM Industries

ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.

We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.

Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.

Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.

With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.

With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.

ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)

COMPANY SIZE
10,000 employees or more
INDUSTRY
Business Services - Other
FOUNDED
1909
WEBSITE
http://www.abm.com/

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