Job Description
Description:
Title: Account Support Associate
Location: New York, NY
Duration: 0-2 months
Shift: 1st Shift
Pay Rate: $36.00/Hour
Administrative & Project Coordination
Reporting & Analytics Support
Client & Account Support
Team Support
Qualifications
Preferred Qualifications
Employee Benefits:
At LanceSoft, full-time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:
EEO Employer
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal-opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Title: Account Support Associate
Location: New York, NY
Duration: 0-2 months
Shift: 1st Shift
Pay Rate: $36.00/Hour
Administrative & Project Coordination
- Maintain project timelines, trackers, and status reports for client programs.
- Coordinate follow-up activities and monitor action items across cross-functional teams.
- Track open issues, system enhancements, and client requests to ensure timely resolution.
- Assist with meeting preparation, including agenda development, meeting notes, and follow-up communication.
- Support planning and coordination efforts for trade shows, client meetings, and quarterly business reviews (QBRs).
Reporting & Analytics Support
- Generate and distribute sales, inventory, and operational reports.
- Partner with internal reporting resources to gather and compile business data.
- Maintain reporting dashboards and support ad hoc analytical requests.
- Assist with preparation of QBR presentations and client-facing materials.
Client & Account Support
- Prepare weekly status updates and reporting packages for key accounts.
- Monitor customer service and quality-related issues and ensure appropriate follow-up.
- Support client deliverables and communication efforts.
- Serve as a liaison between account management and cross-functional partners to help keep projects on track.
Team Support
- Assist with tracking business priorities and deadlines.
- Maintain organized documentation and program records.
- Provide general administrative support to the Uniforms team as needed.
- Support special projects and business initiatives.
Qualifications
- Bachelor's degree preferred
- 1-3 years of experience in account coordination, customer service, project coordination, merchandising, sales support, or a related field.
- Strong organizational and time management skills with the ability to manage multiple priorities.
- Proficiency in Microsoft Excel, PowerPoint, Outlook, and Teams.
- Strong communication and relationship-building skills.
- Detail-oriented with the ability to work independently and collaboratively in a fast-paced environment.
Preferred Qualifications
- Experience supporting account management, sales, wholesale, retail, or uniform programs.
- Experience preparing presentations, reports, and client-facing materials.
- Familiarity with inventory, order management, or supply chain processes.
Employee Benefits:
At LanceSoft, full-time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:
- Four options of medical Insurance
- Dental and Vision Insurance
- 401k Contributions
- Critical Illness Insurance
- Voluntary Permanent Life Insurance
- Accident Insurance
- Other Employee Perks
EEO Employer
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal-opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Numbers & Facts
| Location | New York, NY |
| Industry | Staffing/Employment Agencies |
| Salary | $36 |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.
Skills
- Administrative Skillsunmatched
- Analysis Skillsunmatched
- Communication Skillsunmatched
- Cross-Functionalunmatched
- Customer Relationsunmatched
- Customer Service Evaluationunmatched
- Customer Support/Serviceunmatched
- Data Collectionunmatched
- Dental Insuranceunmatched
- Detail Orientedunmatched
- Documentationunmatched
- Health Insuranceunmatched
- Insuranceunmatched
- Inventory Managementunmatched
- Inventory Reportsunmatched
- Life Insuranceunmatched
- Manage Agendaunmatched
- Meeting Minutesunmatched
- Merchandisingunmatched
- Microsoft Excelunmatched
- Microsoft Outlookunmatched
- Microsoft PowerPointunmatched
- Multitaskingunmatched
- Order Managementunmatched
- Organizational Skillsunmatched
- Presentation/Verbal Skillsunmatched
- Project Trackingunmatched
- Project/Program Coordinationunmatched
- Reporting Dashboardsunmatched
- Retailunmatched
- Revenue Growthunmatched
- Salesunmatched
- Sales Managementunmatched
- Sales Supportunmatched
- Status Reportsunmatched
- Supply Chainunmatched
- Time Managementunmatched
- Trade Show Managementunmatched
- Vision Planunmatched
- Wholesale Industryunmatched
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