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Account Support Coordinator

EDI Staffing

Edison, NJ

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JOB DETAILS
SALARY
$60,000–$75,000 Per Year
SKILLS
Analysis Skills, Apparel Industry, Communication Skills, Contact Management, Customer Support/Service, Data Management, Establish Priorities, Follow Through, High School Diploma, Logistics, Microsoft Office, Multitasking, Operations Processes, Order Management, Organizational Skills, Pivot Tables, Presentation/Verbal Skills, Sales, Sales Management, Sales Operations, Sales Support, Team Player, Time Management, Wholesale Industry, Writing Skills
LOCATION
Edison, NJ
POSTED
30+ days ago
Job Summary:
The Account Support Coordinator position acts as the primary point of contact between Sales, Order Management, and Operations within the company. This position involves ensuring seamless coordination and effective collaboration among these departments. The core responsibility of the Account Support Coordinator is to ensure that all customers are provided timely products that meet customer specific guidelines.

Essential Functions (Including but not limited to):
  • Collaborate with sales to maintain a clean and accurate open order file.
  • Communicate daily with sales, order management, and various operations departments to efficiently and accurately process, allocate and ship all customer orders based on specific retailer requirements.
  • Resolve sales and operational inquiries/concerns professionally and in a timely manner.
  • Maintain consistent contact with sales and operations teams regarding discrepancies, missing or incorrect order information, shortages, back in stock dates, etc.
  • Maintain working knowledge of account logistics and retailer requirements.
  • Contribute positively to team dynamic and manage up where necessary.
  • Perform any other duties as assigned in support of the company needs and operations.

Qualifications/Requirements:
  • High School diploma and 2 years' experience in sales support, account management, or a related role within the apparel industry or equivalent combination of education and experience.
  • Proficiency in wholesale operations, import processes and distribution.
  • Excellent skills in Microsoft Office including intermediate to advanced Excel and data management (sorting/V-look up and Pivot Tables).
  • Self-motivated individual must be able to prioritize and multi-task effectively when working independently or in a team.
  • Must be analytical, detailed, and organized with excellent follow up skills.
  • Excellent verbal and written communication skills.
  • Ability to operate and succeed in a fast paced, rapidly changing environment while maintaining a poise and a positive attitude.
Salary $60k-$75K

About the Company

E

EDI Staffing

At EDI Staffing, we strive to provide the best staffing solutions for each of our business disciplines, in honest, resourceful, and creative techniques. Our mission is to connect talented people with great organizations across all industries, while maintaining our company values: accountability, innovation, integrity, teamwork and work ethic. Our commitment to our values becomes tangible in our daily customer interactions and lifetime customer relationships.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1994
WEBSITE
https://www.edistaffing.com/

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