divh2Account Technician/h2pAn Account Technician assists and supports licensed staff members with the servicing, production, and renewal of customer insurance accounts. In addition to providing customer support via careful, detail-oriented maintenance of accounts, additional responsibilities for this position include, but are not limited to:/pulliRenewing customer policy information internally/liliCreating client mailings for insurance documents and notices/liliRetrieving client documentation from various company websites/liliIdentifying premium increases and remarketing opportunities to reduce costs to clients/liliAssisting Account Managers with customer requested changes and processing of endorsement documentation and billing/liliProcessing mail received for client accounts/liliIdentifying policy cancellations for Account Manager follow up/liliGeneral account cleanup and maintenance for client accounts/li/ulpAnderson Insurance Associates is an employee-owned organization with over 40 years of service to South Carolina residents. Our benefits for all full-time team members include primary health insurance covered at 100%, Dental, Vision, 401(k) with employer contributions, commission share, profit share, Paid Time Off and sharing in the ownership of our organization./ppRequirements/pulliThis entry-level position does not require experience or an insurance license, but a willingness to learn and potentially become licensed to assist in direct client-facing roles is expected/liliRequires an ability to communicate orally and in writing with others to explain complex issues, receive and interpret complex information, and respond appropriately and professionally/liliMust be incredibly detail focused and have excellent organization skills/liliMust be a self-starter with excellent time management and problem-solving skills/liliMust embrace a client-focused, team mentality/liliMust be proficient in MS Office tools and able to learn insurance management systems/liliPrevious working knowledge of Applied Epic or similar insurance account management software is preferred/li/ul/div