$90,000–$110,000 Per Year
Accounting, Analysis Skills, Auditing, Billing, Business Support, Continuous Improvement, Credit and Collections, Cross-Functional, Data Quality, Decision Support, Finance, Financial Analysis, Financial Management, Financial Metrics, Financial Operations, Financial Reporting, Inventory Costs, Inventory Management, Leadership, Maintenance Services, Operational Improvement, Operational Support, Operations Processes, Performance Analysis, Performance Metrics, Pricing, Process Improvement, Profit & Loss, Profit & Loss Analysis, Reconciliation, Risk Analysis, Sales, Trend Analysis, Variance Analysis
Operational Accountant (Service Center)
Salary: $90,000 – $110,000 (Direct Hire)
Location: Graham, NC (On-site | Monday–Friday, 8:00 AM–5:00 PM)
Position Overview
As the Operational Accountant, you will serve as a key financial partner for the Technical Service Center. This role goes beyond traditional accounting—you will directly support operational decision-making, drive financial accuracy, and help optimize profitability across service contracts, projects, and field operations. You will play a critical role in connecting finance with operations, ensuring data integrity, improving processes, and providing insights that support smarter business decisions.
Key Responsibilities
Financial Management & Analysis
- Manage invoicing, pricing, and profitability analysis across service projects, contracts, and sales orders
- Conduct detailed audits of Customer Maintenance Contracts, ensuring accurate renewal pricing and compliance
- Oversee collections activity, financial tracking, and reporting while clearly explaining variances and trends
- Provide actionable financial insights to support operational and leadership decision-making
Operational Finance & Process Optimization
- Partner with operations to support inventory reconciliation and cost accuracy
- Lead efforts to streamline and improve financial and operational processes across teams
- Oversee contract reconciliation, including alignment of quoted vs. actual labor hours for service technicians
- Identify inefficiencies and support continuous improvement initiatives that enhance profitability and accuracy
Business Partnership & Communication
- Collaborate cross-functionally with operations, service teams, and leadership
- Present financial findings, KPIs, and recommendations in a clear and actionable format
- Act as a financial resource and trusted partner to operational leaders
Performance Tracking & Metrics
- Develop, maintain, and monitor key performance indicators (KPIs) and financial metrics
- Support data-driven decision-making through consistent reporting and analysis
- Identify trends, risks, and opportunities to improve financial performance
What We Offer
- Competitive salary: $90,000 – $110,000
- 401(k) with company match
- Comprehensive benefits package (Medical, Dental, Life, STD & LTD)
- Health Savings Account (HSA)
- Generous paid time off
- Tuition reimbursement
- Employee referral bonus program
- Long-term career growth in a stable, established organization
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Graham Personnel Services