Client's Member Accounting team plays an important role in supporting Members and condominium associations by managing the loan portfolio, billing and collecting annual dues, processing Member payments, and supporting account servicing activities. This role is ideal for a detail-oriented accounting professional who enjoys balancing accurate transaction processing, strong internal partnerships, compliance-minded execution, and exceptional service. The Accounting Analyst will support payment processing, collections and foreclosure-related activities, Member refunds, auto-pay and lockbox processes, bank verification activities, ACH transaction support, and incoming Member account inquiries.
What You Will Do:
" Partner with internal teams to research account activity, answer financial inquiries, and resolve Member account issues accurately and timely
" Process and support a variety of payment-related activities, including:
" Applying cash receipts for deposits, loans, and annual dues
" Maintaining Member auto-pay account information
" Recording lockbox payments accurately and in accordance with established procedures
" Entering check information and validating payment details
" Performing bank verification activities to support accurate and compliant payment processing
" Prepare and distribute correspondence for returned payments related to loans, dues, or deposits
" Assist with wire submissions and related documentation as needed
" Review deposit refund /adjustment requests and process approved transactions in alignment with management guidance
" Deliver client-quality service when assisting Members with account-related inquiries by phone, fax, Docusign, and email
" Review promissory notes regularly to support record accuracy and compliance with established procedures
" Maintain a high level of accuracy, confidentiality, and attention to detail in all financial transactions and Member interactions
Required Qualifications and Skills:
" Ability to work effectively in a fast-paced, high-volume environment while maintaining accuracy and professionalism
" Strong verbal and written communication skills, including professional telephone etiquette and the ability to explain account information clearly
" Experience with cash receipts, payment processing, collections, accounts receivable, or related financial operations
" Demonstrated organizational, analytical, and problem-solving skills, including strong follow-through and the ability to manage multiple priorities independently
" Collaborative team orientation with the ability to build positive working relationships and share information effectively
" Proficiency with Microsoft Excel, Microsoft Word, data entry, and the ability to learn new systems and software applications
Preferred Qualifications:
" Experience supporting customer or Member inquiries in a call center, account servicing, hospitality, banking, finance, or related environment
" Interest in learning multiple facets of account servicing, payment processing, and Member Accounting operations
" Experience in loan servicing, accounts receivable, banking, collections, or timeshare operations; familiarity with simple interest loans is a plus
" Experience using Microsoft Excel and Microsoft Word for reporting, document merge, correspondence, or transaction support
Required Education:
" Associate's degree in Accounting, Finance, Business, or equivalent work experience
Preferred Education:
" Bachelor's degree in Accounting, Finance, Business, or a related field
**Talteam Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.**